Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Administration Secretary

The closing date is 26 April 2026

Job summary

To provide a comprehensive administration service to the clinical team and/or service. The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the EIP Team Manager and Care Navigator.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

Administration

*To type correspondence using both copy typing and audio, including letters, minutes, and reports as indicated by the line manager.

*Be responsible for administration support to nominated individuals.

*To set up office systems and procedures to ensure that all documents can be retrieved easily.

*Organising meetings and taking minutes as necessary, typing and distributing to those appropriate.

*To assist in the collection of data for the purpose of audit, research and service performance.

*To be able to enter and retrieve information from spreadsheet databases.

*To deal with incoming and outgoing mail as required.

*Support the clinical team as required in diary management, meeting management, report writing, administering personnel files and taking messages.

*Ensure that all typing and administrative duties are completed promptly and efficiently for the clinical team. This will include undertaking own secretarial duties as required.

*Assist with subject to access requests as directed.

*To support the clinical team in relation to IT equipment provision. This relates to ordering, retrieval on ending of contracts, ensuring an accurate record is kept

Communication

*To ensure effective communication with service users, relatives and carers, visitors, staff and others.

*To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-SSW-10915

Job locations

Cannon House

6 Cannon Street

Southampton

Hampshire

SO15 5PQ


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • RSA II or equivalent in typing/word processing
  • GSCE in English and Maths To be competent in a range of computer software
  • Excellent customer service Excellent organisational skills
  • Ability to prioritise workload and adapt to change when required.
  • Ability to take accurate formal and informal minutes
  • Demonstrate good numeracy and literacy skills Use of computer based systems to a proficient level Attention to detail and presentation
  • Excellent written and oral
  • English
  • Ability to remain focussed and calm under pressure
Person Specification

Qualifications

Essential

  • RSA II or equivalent in typing/word processing
  • GSCE in English and Maths To be competent in a range of computer software
  • Excellent customer service Excellent organisational skills
  • Ability to prioritise workload and adapt to change when required.
  • Ability to take accurate formal and informal minutes
  • Demonstrate good numeracy and literacy skills Use of computer based systems to a proficient level Attention to detail and presentation
  • Excellent written and oral
  • English
  • Ability to remain focussed and calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Cannon House

6 Cannon Street

Southampton

Hampshire

SO15 5PQ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Cannon House

6 Cannon Street

Southampton

Hampshire

SO15 5PQ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Sally Egginton

sally.egginton@nhs.net

07799323083

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-SSW-10915

Job locations

Cannon House

6 Cannon Street

Southampton

Hampshire

SO15 5PQ


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)