Healthcare Support Worker
The closing date is 29 March 2026
Job summary
We have an exciting opportunity for a Healthcare Support Worker to join The Willow Group, a forward thinking and innovative GP group providing primary care services for 48,000 patients over 5 local sites in Gosport.
You will be a core member of the practice team and will provide physical and psychological care to patients in accordance with the specified plan of care and as directed by a registered nurse or other qualified practitioner.
In this role, you will work to provide person centred and safe care to all patients and accurately record and report patient information to the registered nurse in a timely way and in line with agreed procedures.
Previous experience in a similar role, including phlebotomy, is required. Must have a caring attitude, good communication skills and enjoy working as part of a dedicated team.
If you are new to Health Care we will place you on a HCSW induction programme to ensure that you are fully trained and supported to perform the role. The programme will last for up to 6 months and during this period of training you will be paid a salary of £25272. On completion of your training period your salary will rise to £25760 as per the advert.
Main duties of the job
Work under indirect supervision in accordance with defined work rotas and protocols
*Provide a Phlebotomy service within Primary care
*Be competent in the assessment of patients both physically and emotionally, to ensure safety prior to blood samples being taken and offer appropriate patient support.
*Be competent in the selection of the appropriate sample bottles for all common laboratory investigations.
*Ensure samples are correctly labelled for transportation to the laboratory.
*To contribute to the assessment, planning, implementation and evaluation of care of patients working under the direction and supervision of a registered nurse or other qualified practitioner.
*To provide chaperone duties to the patient under the direction of the GP or allied health professional in charge.
*Undertake patient health check reviews.
*Maintain legible, accurate, contemporaneous records that are dated and signed.
*Perform clinical activities which will include wound care, venepuncture, blood glucose monitoring, physical observations, flu injections.
*Undertake health promotion and disease prevention activities with individuals or groups in line with the public health agenda.
*Assist with the investigations of complaints and participate in maintaining health and safety and reporting anything untoward.
*Be responsible for the ordering of stock when required as directed by the Registered Nurse.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
16 March 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
348-CSS-10701
Job locations
Forton Medical Centre
Whites Place, 148 Forton Road
Gosport
Hampshire
PO12 3JP
Waterside Medical Centre
Mumby Road
Gosport
Hampshire
PO12 1BA
Gosport Medical Centre
Bury Road
Gosport
Hampshire
PO12 3AQ
Stoke Road Medical Centre
The Medical Centre, 68 Stoke Road
Gosport
Hampshire
PO12 1PA
Brune Medical Centre
10 Rowner Road
Gosport
Hampshire
PO13 0EW
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Forton Medical Centre
Whites Place, 148 Forton Road
Gosport
Hampshire
PO12 3JP
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)








Employer contact details
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