Healthcare Support Worker - Urgent Community Response

Job summary

We are looking for a caring and person-centered Healthcare Support Worker to join our Urgent Community Response (UCR) Team.

In this role, you will have responsibility for participating in the delivery of patient care, following written care plans and care pathways devised by and supervised by a Registered Nurse.

This role is based in the community and you will be lone working in patients' homes, therefore a driving license and access to a vehicle is required for this role.

Main duties of the job

Working under indirect supervision, as part of the Community Team, the post holder will have responsibility for delivering nursing care to patients following prescribed care plans and protocols.

Deal empathetically with sensitive information.

Safely manage self-including:-

• Lone working in the community
• Handling body fluids and other hazardous material
• Patient handling
• Medical sharps
• Challenging behaviour situations
• Driving self

Perform basic and physical observations, ECG, falls assessments.

To report any changes/concerns to the registered nurse on duty in a timely fashion and record in the patient's records.

Actively respect patient's privacy and dignity and protect their property and possessions.

Always Ensure that all aspects of professional behaviour in line with Trust Policies.

Be aware of own limitations both in skills and knowledge and do not carry out any care or use any equipment when lack of skill/knowledge could result in a risk to patient, self or other member of staff.

Be responsible for the ordering of stock when required as directed by the Registered Nurse.

Keep an accurate diary that reflects daily work and mileage.

Maintain legible, accurate, contemporaneous records that are dated and signed.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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