Business Support Administrator Portsmouth
The closing date is 25 January 2026
Job summary
Are you an organised, proactive administrator looking for your next opportunity? We are looking for 3 Business Support Administrators to join our teams!
Our CAMHS team is looking for an experienced Administrator to join a busy and demanding service that plays a vital role in supporting children and young people's mental health care.
This role is a Permanent position at Falcon House in Portsmouth for 18.75 hours per week. Contact is maria.williams51@nhs.net
Our Community Paediatric Medical Service (CPMS) which includes Child Protection, Adoption and Looked after Children; has two vacancies which will provide support to the medical staff within the team, as well as outside agencies and other team administrators.
These roles are a fixed term 12 month vacancy which is full time (37.5 hours per week) and also a permanent vacancy for 22.5 hours. These are both at the Battenburg Clinic in Portsmouth. Contact is samantha.ainsworth2@nhs.net
There is an option later in your application to select which service you are applying for.
Main duties of the job
* Ensure referrals are actioned following the agreed procedures according to the defined performance targets and timescales.
* Manage appointment bookings, updating electronic record system and sending appointment letters following Trust guidelines and targets.
* Produce letters, emails or memoranda using standardised Trust templates ensuring accurate filing, recording and distribution.
* Produce accurate minutes and full administration support for a range of meetings and investigations to include agenda preparation and follow up of appropriate actions.
* Use and accurately populate the electronic record system (SystmOne), with information to include referrals, scanning and uploading information from other services in a timely manner etc., taking responsibility for the quality of the data and taking note of the Health Records Standards and Procedures and Record Keeping Policy.
* Follow agreed processes for dealing with emails on Outlook, on a regular basis prioritising both urgency and importance, taking responsibility for signposting or dealing with queries, often sensitive, regarding issues arising.
* Provide cover and support during times of absence for the core functioning of the administration team.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
13 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Salary will be paid pro-rata, based on 18.75 hours per week.
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
348-CFS-10188
Job locations
Falcon House
St James' Hospital, 22 Edenbridge Rd
Portsmouth
Hampshire
PO4 8PF
Battenburg Avenue Clinic
Battenburg Avenue
Portsmouth
Hampshire
PO2 0TA
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Falcon House
St James' Hospital, 22 Edenbridge Rd
Portsmouth
Hampshire
PO4 8PF
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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