Mental Health Administrator

Job summary

An exciting opportunity has become available for a proactive and dedicated Mental Health Administrator to join Winchester City Primary Care Network. This part-time role will support four GP practices: The Friarsgate Practice, Badger Farm Surgery, St Clements Surgery, and St Paul's Surgery.

We are seeking a motivated and enthusiastic individual with strong verbal and written communication skills, excellent time management, and a high level of IT proficiency. The ideal candidate will be confident working across various computer systems and demonstrate a full range of administrative capabilities.

Key attributes include:

Strong organisational skills and the ability to prioritise tasks effectively.

A team player who can also work independently using their own initiative.

Responsibilities will include:

General administrative support such as data entry, typing, and word processing.

Minute-taking and coordination of meetings, including triage and multidisciplinary team (MDT) meetings.

Supporting the smooth running of mental health services across the PCN.

We offer; -

Flexible working

Access to a variety of training

Fantastic annual leave allowance

Great pension scheme

Discounts

Extensive health and wellbeing hub and signposting

For an informal discussion about the role please contact --

Sarah Heath sarah.heath@southernhealth.nhs.uk / 07827 058893

Main duties of the job

To provide administrative support to the Mental Health Primary Care team across the surgeries associated within your Primary Care Network PCN.

To maintain and develop good working relationships with all members of staff within the Mental Health environment, including but not limited to: PCN staff, HIOW teams, multidisciplinary teams, patients, visitors and any other external agencies.

To liaise with users of the service, carers and other voluntary and non-statutory agencies.

To attend regular team meetings and being aware of and working to the Hampshire and Isle of Wight NHS Foundation Trust policies and procedures.

To time manage and prioritise own work, using initiative consistently. To coordinate an appropriate diary management system and effective efficient use of office space for the clinical team.

To act as a point of contact for the PCN Team Lead and wider team and be able to respond within the agreed guidelines using own initiative.

To send appointment reminders and questionnaires to patients.

To prepare MDT meeting documentation and provide administrative support during and after the meeting.

To manage the team's EMIS task box.

To record the team's patient outcome measures.

To monitor and utilise IT systems and databases, providing support to the clinical team.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Friarsgate Surgery

Stockbridge Road, Weeke

Winchester

Hampshire

SO22 6EL

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Friarsgate Surgery

Stockbridge Road, Weeke

Winchester

Hampshire

SO22 6EL

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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