Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Administrator

The closing date is 16 November 2025

Job summary

We are looking for an experienced and enthusiastic Administrator to join our team. The role will provide comprehensive medical administrative support thus ensuring the smooth and efficient operation of the Older Persons Mental Health (OPMH) Community Mental Health Team (CMHT) and will support all service users, clinical and medical members of staff

To learn more about the role please contact debra.wells1@nhs.net

Main duties of the job

To provide a comprehensive, timely and accurate secretarial support to the clinical staff based at the CMHT. Take transcribe and type letters arrange follow up actions as instructed.

Monitoring our electronic referral system. Monitoring the generic team email

Answering phone calls and taking messages or forwarding onto the relevant party.

To carryout the administration of clinical letters on behalf of the clinical team, scan and upload documents, sending out appointment letters, liaising with patients or the carers to answer any queries they may have. Type up assessments and carryout any administration required following the assessment. Coordinate and organise actions arising from correspondence such as interpreters, support agencies and ensure prompt and efficient response, as required, by the clinical staff. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining patient electronic records.

Organising meetings and taking Minutes as necessary, typing and distributing to those appropriate.

To update and record information onto the Trust electronic systems and databases as required within the Trust key targets times such as RiO and Insights.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-9573

Job locations

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Educated to GCSE or O level or equivalent including Maths and English grade C or above.
  • IT experience in the user of computer of Microsoft office

Experience

Essential

  • Current experience of working in an administrative role

Desirable

  • Working in a clinical or medical environment

Additional Criteria

Desirable

  • Car user
Person Specification

Qualifications

Essential

  • Educated to GCSE or O level or equivalent including Maths and English grade C or above.
  • IT experience in the user of computer of Microsoft office

Experience

Essential

  • Current experience of working in an administrative role

Desirable

  • Working in a clinical or medical environment

Additional Criteria

Desirable

  • Car user

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Debra Wells

debra.wells1@nhs.net

07881774380

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-9573

Job locations

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)