Business Support Administrator

Job summary

We are looking for 2 Children's Business Support Administrator to join our busy fast paced teams! This is a rewarding role as part of a large, friendly administration team! There is a wide range of variety within this role, and you will be joining a team who all pull together. We have an opening in our CAMHS department and the SPA team.

But don't just take our word for it... our team told us their reasons for loving their role and why you will too!

'Feeling like I have made a difference, even if it's a very small thing.'

'The fast-paced, yet friendly and caring environment. The variety of work on a daily basis.'

'Working with team, helping to shorten waitlists, satisfaction when assessments are completed, providing facts and figures, problem solving.'

'We have fun in the office, but still get the work done, everyone helps each other, I am kept busy'.

'It offers flexible working to support those unexpected events that happen to us all.''

'The work is challenging but rewarding.'

If you are looking to be part of a supportive team who work together to help and support other people, then this is the right place to start!

Main duties of the job

Use & accurately populate the electronic record system (SystmOne) with information to include referrals, scanning & uploading information from other services in a timely manner etc, taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy

Follow agreed processes for dealing with emails on Outlook, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising.

Provide support to training events e.g. away days, skill slots etc. involving the coordination of diaries, venue & hospitality booking as appropriate.

Monitor & order stationery/leaflets, clinical & general supplies.

Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested.

Provide cover & support during times of absence for the core functioning of the admin team.

Offer guidance & training of Band 2 or new staff as required.

Maintain current office policies & procedures, be actively involved in their development.

Undertake limited supervision of Band 2 or new staff in absence of the Business Support Team Leader & Business Support Team Manager

Provide admin support to the Business Support Team Leader to set up & review administration systems/processes as deemed appropriate.

All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Adelaide Health Centre, Western Community Centre

William Macleod Way

Southampton

Hampshire

SO16 4XE

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Adelaide Health Centre, Western Community Centre

William Macleod Way

Southampton

Hampshire

SO16 4XE

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

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