Prescription Clerk
The closing date is 17 August 2025
Job summary
We are looking for a Prescription Clerk to join our team.
The Surgery's Prescription Clerks are responsible for the provision of a responsive repeat prescription service delegated to the prescription team as appropriate. To deliver the technical aspects of prescription preparation to ensure the safe prescribing of medicine. To deliver an efficient prescription service, ensuring service targets are met and errors are minimised. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic prescribing objectives of the practice are met.
Your main work location will be Portswood Surgery, however, you may be required to work from any one of our four sites, these are located:
*Portswood Surgery
*Adelaide Surgery
*Nicholstown Surgery
*Homeless Healthcare
Main duties of the job
Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol.
Produce prescriptions for the GP to sign in an acceptable timeframe.
Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe.
Generate requests for medication on behalf of the patient for non-repeat items.
Actively encourage patients to reconcile medications to facilitate monthly collections.
Discuss with patients their requirements, encouraging patients to order only what they require.
Act upon compliance issues, liaising with the appropriate clinician.
Ensure medication reviews are arranged by maintain an accurate recall system.
Effectively liaise with external services i.e. district nurses to ensure medications are arranged for housebound patients.
Input data into the patient's healthcare records as necessary.
Deal with all prescription related enquiries in a timely manner.
Ensure you are keeping Patient information updated and that Patient information is always secure /kept confidential.
Promote electronic prescription service and on-line ordering.
Collate information from medication related queries and forward onto medicines manager or appropriate healthcare professional in a timely manner.
Run analysis reports and gather information from a variety of sources for continuous improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews or changes.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
31 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-CSS-8899
Job locations
Royal South Hants Hospital
Graham Road
Southampton
Hampshire
SO14 0YG
Portswood Surgery
7 Belmont Road
Southampton
Hampshire
SO17 2GD
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
Homeless Health Care
30 Cranbury Avenue
Southampton
Hampshire
SO14 0LT
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Royal South Hants Hospital
Graham Road
Southampton
Hampshire
SO14 0YG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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