Job summary
Are you ready to be the engine behind the scenes of a world-class medical team? As a Medical Workforce Officer (Ops), you'll be at the heart of everything that keeps our doctors moving -from recruitment and onboarding to contracts and compliance.
This is more than just admin; it's about making a real impact on patient care by ensuring the right people are in the right place at the right time.
You'll work in a fast-paced, supportive environment where your ideas are valued, your development is encouraged, and your work truly matters. If you're organised, people-focused, and thrive on variety, this is your chance to join a team that's passionate about excellence and proud to support the NHS frontline.
Main duties of the job
As a Medical Workforce Officer, you'll manage end-to-end recruitment and transactional processes for medical staff--from advertising and interviews to contracts and onboarding. You'll liaise with managers, candidates, and agencies, ensuring compliance with NHS employment standards and medical terms and conditions.
Key skills include excellent communication, attention to detail, and the ability to prioritise a busy workload. You'll use systems like ESR and Oleeo, support payroll accuracy, and help improve processes to reduce errors.
We're looking for someone who is confident, collaborative, and committed to delivering high-quality service in a complex and fast-moving environment.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- 5 GCSE (grades A-C) or equivalent including English and Mathematics or relevant subjects, or proven experience through practice
- NVQ III in administration or equivalent experience/qualification
- Recruitment procedures and processes, acquired through relevant training to Chartered Institute of Personnel and Development Certificate in People Practice level or equivalent diploma, or through equivalent experience
Experience
Essential
- Knowledge of a range of:
- HR administrative and Medical HR procedures
- Experience of working in Medical Workforce or a Recruitment Team Knowledge and understanding of NHS Employment Check Standards.
- Experience and understanding of advising on Medical Terms and Conditions
- Experience of writing engaging adverts.
- Ability to communicate effectively with all levels of managers, staff and external candidates.
- Organisational skills to prioritise and delegate work when needed
- Ability to work to deadlines.
- Professional, responsive but engaging telephone manner.
- Worked collaboratively in a team, cross-covering as needed.
- Used initiative and judgement to solve problems.
- Confident use of Word, PowerPoint and Excel including using simple formulae.
- Confident use of email and the internet
Person Specification
Qualifications
Essential
- 5 GCSE (grades A-C) or equivalent including English and Mathematics or relevant subjects, or proven experience through practice
- NVQ III in administration or equivalent experience/qualification
- Recruitment procedures and processes, acquired through relevant training to Chartered Institute of Personnel and Development Certificate in People Practice level or equivalent diploma, or through equivalent experience
Experience
Essential
- Knowledge of a range of:
- HR administrative and Medical HR procedures
- Experience of working in Medical Workforce or a Recruitment Team Knowledge and understanding of NHS Employment Check Standards.
- Experience and understanding of advising on Medical Terms and Conditions
- Experience of writing engaging adverts.
- Ability to communicate effectively with all levels of managers, staff and external candidates.
- Organisational skills to prioritise and delegate work when needed
- Ability to work to deadlines.
- Professional, responsive but engaging telephone manner.
- Worked collaboratively in a team, cross-covering as needed.
- Used initiative and judgement to solve problems.
- Confident use of Word, PowerPoint and Excel including using simple formulae.
- Confident use of email and the internet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Hawthorn Lodge
Moorgreen Hospital, Botley Road, West End
Southampton
Hampshire
SO30 3JB
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
