Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Healthcare Support Worker

The closing date is 03 August 2025

Job summary

Antelope House is looking for compassionate, enthusiastic and motivated individuals to join our team as a Health Care Support Worker and support the team to provide holistic and person centred care to our service users. We are seeking passionate individuals who wish to provide practical, compassionate and non-judgemental care as part of a dynamic team that will support you to learn, grow, and achieve your own personal development and career goals.

Antelope House has 4 wards serving the Southampton area. We are committed to the ongoing development of our care to provide an excellent and collaborative service through promoting participation in activity, recovery and providing feedback of the service user experience to our team.

Our Health Care Support Workers need to have the initiative and autonomy to complete the daily tasks and interventions that provide the holistic care for our patients, within the scope of their role.

We seek to be inclusive and with an ethos of team working and support of colleagues, while also supporting everyone to reach their full potential.

Main duties of the job

Healthcare Support Workers help registered nurses deliver healthcare services to service users. As a support worker, you carry out a range of clinical and non-clinical healthcare tasks, under the direct or indirect supervision of the registered nurse. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence.

You will be caring and compassionate, honest, conscientious and committed.

You will treat people with dignity, respecting individual's diversity, beliefs, culture, needs, values, privacy and preferences, show respect and empathy for those you work with, have the courage to challenge areas of concern and work to best practice, be adaptable, reliable and consistent, show discretion, show resilience and self-awareness and show supervisory leadership

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £24,465 a year Based on full time hours, pro rata for part time hours

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

348-SAC-8709

Job locations

Antelope House

Brintons Terrace

Southampton

Hampshire

SO14 0YG

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

*Diploma level 2 in care

Desirable

*Previous experience of working with people with Mental Health difficulties
*Computer skills

Experience

Essential

*Evidence of effective communication skills.
*Evidence of effective interpersonal skills.
*Good organisational skills.
*Evidence of team working
*Ability to take direction and instruction
*Ability to recognise own stress and manage it effectively.

Desirable

*Experience in managing difficult situations.
*Experience in providing Mental Health Support

Additional Criteria

Essential

*Honest and trustworthy
*Ability to work autonomously.
*To have a positive and non-judgmental attitude to those in your care
*Patient and person centred working

Desirable

Well presented, confident, respectful, sympathetic, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable, empathic.

Person Specification

Qualifications

Essential

*Diploma level 2 in care

Desirable

*Previous experience of working with people with Mental Health difficulties
*Computer skills

Experience

Essential

*Evidence of effective communication skills.
*Evidence of effective interpersonal skills.
*Good organisational skills.
*Evidence of team working
*Ability to take direction and instruction
*Ability to recognise own stress and manage it effectively.

Desirable

*Experience in managing difficult situations.
*Experience in providing Mental Health Support

Additional Criteria

Essential

*Honest and trustworthy
*Ability to work autonomously.
*To have a positive and non-judgmental attitude to those in your care
*Patient and person centred working

Desirable

Well presented, confident, respectful, sympathetic, self reliant, aware of personal boundaries, resourceful, imaginative, enthusiastic, adaptable, affable, empathic.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Antelope House

Brintons Terrace

Southampton

Hampshire

SO14 0YG

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Antelope House

Brintons Terrace

Southampton

Hampshire

SO14 0YG

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)