Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Senior Healthcare Support Worker

The closing date is 20 July 2025

Job summary

We are looking to expand our clinical team and recruit additional Health Care Support Workers to help deliver the care delivered at Elmleigh. We are looking for compassionate individuals with a genuine interest in mental health recovery and an experienced practitioner who is familiar with the acute mental health setting, required candidates will be confident, knowledgeable, and dynamic.

Elmleigh is a 33 bedded adult acute mental health hospital situated in Havant. Elmleigh is made up of two wards, Sapphire Ward (Male Ward) and Ruby Ward (Female Ward). In addition to these acute wards, Elmleigh also holds a place of safety in our urgent care zone.

Main duties of the job

To contribute and participate in the assessment, planning, implementation and evaluation of care.

To arrange and support patients to appointments and act as an advocate where appropriate.

To demonstrate a good understanding of the causes of aggression, and to utilise skills in the prevention, de-escalation and management of violence and aggression.

To assist in the assessment of care needs, the development of multidisciplinary care plans.

To demonstrate knowledge of the term "professional boundaries" and apply this to working with patients, carers and significant others.

To observe, report and record any changes in the patient physical/mental health and behaviour.

To participate in social, recreational, therapeutic activities with patients and carers.

To provide assistance to family and carers in coping with demands placed on them by the patient signposting them for Carer support.

To carry out observations every time there is contact with a service user as per their needs and care plan.

To promote patient and (where appropriate) carer involvement in all aspects of care.

To respect the customs, individuality, values and spiritual beliefs of the clients.

To preserve the dignity and respect of clients at all times.

To participate in the induction of new staff to the team.

To participate in the ordering of supplies, equipment and reporting repairs.

To participate in professional supervision with senior staff in accordance with Trust policy.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-SAC-8620

Job locations

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • Maths and English

Desirable

  • NVQ L3 Health and Social Care

Experience

Essential

  • Experience working in adult mental health
  • Experience/understanding of the safeguarding process
  • Experience/understanding of risk assessment and risk management plans
  • The ability to problem solve, use initiative, and seek assistance when needed
  • The ability to work with service users with unpredictable behaviour patterns
  • Verbal de-escalation skills
  • Knowledge of MHA

Desirable

  • Experience working in inpatient adult mental health service
  • Experience supervising support workers

Additional Criteria

Essential

  • Compassionate
  • Patient centred
  • Supportive
  • Caring
Person Specification

Qualifications

Essential

  • Maths and English

Desirable

  • NVQ L3 Health and Social Care

Experience

Essential

  • Experience working in adult mental health
  • Experience/understanding of the safeguarding process
  • Experience/understanding of risk assessment and risk management plans
  • The ability to problem solve, use initiative, and seek assistance when needed
  • The ability to work with service users with unpredictable behaviour patterns
  • Verbal de-escalation skills
  • Knowledge of MHA

Desirable

  • Experience working in inpatient adult mental health service
  • Experience supervising support workers

Additional Criteria

Essential

  • Compassionate
  • Patient centred
  • Supportive
  • Caring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Chloe Colver

chloe.colver@southernhealth.nhs.uk

02382318200

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-SAC-8620

Job locations

Elmleigh

61a New Lane

Havant

Hampshire

PO9 2JJ


Supporting documents

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