Job summary
Crisis Worker opportunity!
Treetops SARC provides support, advice, and forensic medical examination services for people of all ages who have experienced rape or sexual assault throughout Hampshire & the IoW. The service is based in a new, purpose designed and refurbished building in Fareham, Hampshire. Open 24/7, 365(6) days/year, and staffed by on-call crisis workers and sexual offence examiners out of hours.
Sexual offences are devastating crimes; the impact of sexual violence can include significant consequences to the long-term health and well-being of patients. In the aftermath of an assault all patients, regardless of age or gender, should have access to a timely, high-quality forensic medical examination to address their concerns, minimise trauma and aid & support their recovery.
Treetops SARC provides dedicated services for the health and well-being of patients that includes forensic medical examinations providing both the police and the patient with the best possible opportunity to recover evidence for use within an investigation, if the patient so chooses, and minimises the risk of a miscarriage of justice.
A Disclosure and Barring Service (DBS) check will be required to exclude any individual with a history of criminal behaviour, which could be considered unacceptable. In addition to a DBS check, Hampshire Police vetting for Non-Police Personnel will be required, thus the postholder must have been in the UK for at least three consecutive years at the point of application.
Main duties of the job
This role is for 18 hours per week plus on call and call outs.
To provide support and crisis management to individuals who have recently experienced rape or sexual assault and who may or may not wish to make a report to the police. To support the triage system for clients requiring a forensic medical examination. If called out of hours, offer appointments as required via the electronic diary system. To attend the SARC Base, The Treetops Centre, within 60 minutes of being called by the police, unless an appointment has been arranged. To support on call cover to ensure appropriate cover for a 24/7 service, participating in a four week rolling rota which will include working Saturdays and Sundays.
To provide support information to clients accessing the service.
To liaise with the police and forensic physician on behalf of the client, with the clients consent and adhering to confidentiality policy in relation to release of information.
To undertake forensic cleaning in accordance with protocols and ensure sufficient stock in the medical room as required.
To work as part of a small team of forensic physicians, crisis workers and support workers in the delivery of high standards of service.
To exercise advocacy and professional skills in relation to confidential information.
The postholder must be willing to submit a DNA sample for storage on the police elimination database for purposes of exclusion from investigation only.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Degree level qualification in a relevant field (e.g. forensic science, criminology, social work, psychology, nursing) or equivalent experience.
Experience
Essential
- Experience of highly accurate record keeping
- Understanding of issues relating to rape and sexual assault
- Knowledge and understanding of the needs of vulnerable groups
- Experience of problem solving in the workplace
- Experience in working in a multidisciplinary setting
- Experience of reception duties / customer care.
- Knowledge of health procedures, policies and systems
- Knowledge of a health care environment
- Knowledge IT systems i.e. database
- Appropriate training to the needs of the post i.e. Forensic recovery
- Knowledge of Governance issues relating to business processes and administration e.g. Confidentiality / Freedom of Information/Caldicott Regulations
- An understanding of the principles of equal opportunities as it relates to staff and patients and able to demonstrate personal commitment to challenging discrimination and promoting equalities
- An understanding of equality within the workforce and how it can impact on this post
Additional Criteria
Essential
- Is able to work legally in the UK
- Willing to submit a DNA sample for storage on the police elimination database for purposes of exclusion from investigation only
- Is able to work with children and vulnerable adults
- Willing to undergo Hampshire and IoW Constabulary police vetting process for clearance to work in a forensic environment
- Ability to travel for meetings across a range of sites in Southampton, Portsmouth and Hampshire, as and when required
- For posts which require a professional registration, postholders hold a valid up to date registration with their professional body
- For posts where postholders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK
- Excellent ICT skills, including patient record systems
- Excellent communication skills, written and verbal
- Able to exhibit a high degree of empathy whilst remaining professional and non-judgmental
- Able to respond well with confidence in emotional situations
- Ability to work as part of a close knit team
- Self-motivated, self-starter, able to organise a large and varied work programme
- Ability to demonstrate resilience and an awareness of vicarious trauma issues
- Numerate - basic arithmetical skills
- Literate and fluent in English
- Being flexible and adaptable at work in order to meet competing priorities
- Sound knowledge and experience of all Microsoft Office applications including Word, Excel, Access, Power Point and Outlook email and calendars
- Organised and methodical approach to work with the ability to prioritise
- Good interpersonal, motivational and negotiating skills
Desirable
- Compassionate
- Trauma informed.
- Rigorous and meticulous with data
- Excellent communication skills
- Understanding of confidentiality
Person Specification
Qualifications
Essential
- Degree level qualification in a relevant field (e.g. forensic science, criminology, social work, psychology, nursing) or equivalent experience.
Experience
Essential
- Experience of highly accurate record keeping
- Understanding of issues relating to rape and sexual assault
- Knowledge and understanding of the needs of vulnerable groups
- Experience of problem solving in the workplace
- Experience in working in a multidisciplinary setting
- Experience of reception duties / customer care.
- Knowledge of health procedures, policies and systems
- Knowledge of a health care environment
- Knowledge IT systems i.e. database
- Appropriate training to the needs of the post i.e. Forensic recovery
- Knowledge of Governance issues relating to business processes and administration e.g. Confidentiality / Freedom of Information/Caldicott Regulations
- An understanding of the principles of equal opportunities as it relates to staff and patients and able to demonstrate personal commitment to challenging discrimination and promoting equalities
- An understanding of equality within the workforce and how it can impact on this post
Additional Criteria
Essential
- Is able to work legally in the UK
- Willing to submit a DNA sample for storage on the police elimination database for purposes of exclusion from investigation only
- Is able to work with children and vulnerable adults
- Willing to undergo Hampshire and IoW Constabulary police vetting process for clearance to work in a forensic environment
- Ability to travel for meetings across a range of sites in Southampton, Portsmouth and Hampshire, as and when required
- For posts which require a professional registration, postholders hold a valid up to date registration with their professional body
- For posts where postholders are required to drive as part of their role they hold a valid full driving licence which enables them to drive in the UK
- Excellent ICT skills, including patient record systems
- Excellent communication skills, written and verbal
- Able to exhibit a high degree of empathy whilst remaining professional and non-judgmental
- Able to respond well with confidence in emotional situations
- Ability to work as part of a close knit team
- Self-motivated, self-starter, able to organise a large and varied work programme
- Ability to demonstrate resilience and an awareness of vicarious trauma issues
- Numerate - basic arithmetical skills
- Literate and fluent in English
- Being flexible and adaptable at work in order to meet competing priorities
- Sound knowledge and experience of all Microsoft Office applications including Word, Excel, Access, Power Point and Outlook email and calendars
- Organised and methodical approach to work with the ability to prioritise
- Good interpersonal, motivational and negotiating skills
Desirable
- Compassionate
- Trauma informed.
- Rigorous and meticulous with data
- Excellent communication skills
- Understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
