Health Care Support Worker
The closing date is 29 June 2025
Job summary
As a Healthcare Support Worker, you will be responsible for maintaining the safety and wellbeing of our patients, deliver personal care whilst promoting privacy and dignity and support patients with their nutritional, skin, continence and mobility care. We need our HCSWs to be flexible, working a variety of shifts. Our rosters are provided 6 weeks in advance.
Keats Ward and Conan Doyle Ward are situated in the West Wing, Western Community Hospital. They offer level 3 physical rehabilitation services to patients 18 years upwards to help regain their independence and rehab potential. Admissions are either 'Transfer of care' which are patients transferred from acute inpatient wards, or 'Step Up' via community teams/Acute Medical Unit/ Emergency Department to prevent acute admissions.
The post comes at an exciting time for rehabilitation within Southampton, South-West Hampshire and nationally after recently relocating to the Western Community Hospital within our new specialist rehabilitation unit - South of England Rehab Centre. We also currently operate a Level 2b Neurological Rehabilitation unit and a Neuropsychiatric unit which provide a range of specialist rehabilitation.
Our shared values support the development of a strong working culture. They breathe life into our organisation guiding and inspiring all our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.
Main duties of the job
*Actively promote recovery-focussed care with patients, in conjunction with other health professionals, including achievement of set goals.
*Support patients with their rehabilitation and recovery, respecting them as individuals, supporting them and understanding their right to express their needs.
*Be the main provider of personal care for patients where required.
*Facilitate and lead patient-focus groups and activities.
*Accurately assess, describe and record observations on progress or change in both patients' mental and physical state using appropriate assessment tools, escalating any concerns as appropriate.
*Undertake clinical and environmental risk assessments and document key risk areas, seeking guidance from more senior staff when dealing with cases indicating a high level of risk.
*To raise incidents appropriately via the reporting system in an accurate, objective and concise manner.
*Provide information on improving health and wellbeing and signposting to other agencies as appropriate.
*To undertake escort duties to other hospitals or care settings as required.
*To ensure timely and accurate recording of patient information on patient systems.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
11 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 to £24,465 a year based on full time hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
348-SSW-8036
Job locations
Western Community Hospital
Walnut Grove
Southampton
Hampshire
SO16 4XE
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Western Community Hospital
Walnut Grove
Southampton
Hampshire
SO16 4XE
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
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