Health Care Support Workers - PICU Austen House SYNERGY
The closing date is 05 July 2025
Job summary
A career as a Mental Healthcare Support Worker offers a fantastic entry point into the NHS, with opportunities for training and progression, including access to nursing apprenticeships.
Austen House is currently in the process of developing a new seven bedded adolescent Psychiatric Intensive Care Unit (PICU) to sit alongside the existing Low Secure Unit (LSU).
As a Healthcare Support Worker, you will work closely with patients, their families and carers. You will be essential in ensuring those who use our services have a positive experience and work as part of our dedicated teams comprising of nurses, healthcare support workers, activity coordinators, occupational therapists, psychologists, and psychiatrists.
Project Synergy is a recruitment scheme which has been created across our new trust. We are recruiting candidates with or without experience but people who are passionate about helping people and making a difference to others. We have a dedicated team to support candidates on their journey from applying through to induction and beyond!
We require candidates to be flexible across all shift patterns, including weekdays, weekends, nights and bank holidays.
Please note - we do not offer sponsorship for these roles.
Main duties of the job
Candidates applying for these positions will need to demonstrate excellent communication skills, using them to engage, persuade or negotiate with clients with complex, at times challenging needs to ensure they are provided with appropriate care and support. Working as a HCSW on our mental health inpatient wards you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside registered nurses to provide; nursing care, helping your patients (both male and female) with daily living tasks, to sometimes include personal care and other activities. Daily tasks may include.
Support the nursing and wider team to provide clinical tasks.
Therapeutic observations
Physical health monitoring
Providing emotional support to patients
One to one observation for patients who present a high risk due to a clinical condition.
Ensuring that the ward environment is clean and safe preventing infection and falls.
Record changes to a patient's condition and escalate to the registered nursing team.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
11 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-CFS-8334
Job locations
Austen House
Tatchbury Mount, Calmore
Southampton
Hampshire
SO40 2TA
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Austen House
Tatchbury Mount, Calmore
Southampton
Hampshire
SO40 2TA
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)








Employer contact details
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