Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Mental Health Administrator

The closing date is 15 June 2025

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust are expanding their Mental Health Primary Care team and are excited to be recruiting an administrator to join the team. The primary function of this role is to assist the Primary Care Mental health team in the delivery of their services.

Our division is comprised of 3 practices, Twyford, Bishops Waltham and Wickham Surgeries, providing high quality and personalised care for patients. The Primary Care team offers an excellent work life balance with Monday to Friday working patterns and no weekend or bank holiday work.

This is a part time post - 18.75 hours per week.

Main duties of the job

To provide administrative support to the Mental Health Primary Care team across the surgeries associated within your Primary Care Network PCN.

To maintain and develop good working relationships with all members of staff within the Mental Health environment, including but not limited to: PCN staff, HIOW teams, multidisciplinary teams, patients, visitors and any other external agencies.

To liaise with users of the service, carers and other voluntary and non-statutory agencies.

Monitoring and maintaining departmental quality standards within the scope of the job description.

Ensure a friendly and professional ethos within the team/department for patients and staff.

To attend regular team meetings and being aware of and working to the Hampshire and Isle of Wight NHS Foundation Trust policies and procedures.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Details

Date posted

30 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-MNH-8237

Job locations

Wickham Surgery

Station Road, Overton

Wickham

Hampshire

PO17 5JL


Twyford Surgery

Hazeley Road, Twyford

Winchester

Hampshire

SO21 1QY


The Surgery (Bishops Waltham)

Lower Lane, Bishops Waltham

Southampton

Hampshire

SO32 1GR


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • GCSE 'O' level education including either English or Maths -- Grade C or above
  • ECDL, NVQ Level 3 in business administration or similar
  • OR
  • In depth experience in an administrative role
  • OR
  • evidence of continuous professional development particularly organisational systems, business administration
  • Computer literate, good working knowledge of standard MS Office packages including Word, Outlook and Excel.
Person Specification

Qualifications

Essential

  • GCSE 'O' level education including either English or Maths -- Grade C or above
  • ECDL, NVQ Level 3 in business administration or similar
  • OR
  • In depth experience in an administrative role
  • OR
  • evidence of continuous professional development particularly organisational systems, business administration
  • Computer literate, good working knowledge of standard MS Office packages including Word, Outlook and Excel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Wickham Surgery

Station Road, Overton

Wickham

Hampshire

PO17 5JL


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Wickham Surgery

Station Road, Overton

Wickham

Hampshire

PO17 5JL


Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Sarah Heath

sarah.heath@southernhealth.nhs.uk

07827058893

Details

Date posted

30 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-MNH-8237

Job locations

Wickham Surgery

Station Road, Overton

Wickham

Hampshire

PO17 5JL


Twyford Surgery

Hazeley Road, Twyford

Winchester

Hampshire

SO21 1QY


The Surgery (Bishops Waltham)

Lower Lane, Bishops Waltham

Southampton

Hampshire

SO32 1GR


Supporting documents

Privacy notice

Hampshire and Isle of Wight Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)