Job summary
Are you a visionary leader passionate about transforming healthcare? We are looking for an exceptional Director of Experience and Engagement to join our Senior Management Team at Hampshire and Isle of Wight Healthcare Trust. In this influential role, you will provide strong, strategic and transformational leadership to support the development of a culture that delivers our Trust-wide commitment of embedding the voice of lived experience and engagement within our communities in all that we do.
You will be an inspirational director, who can act as a culture carrier, driving innovation and providing and welcoming constructive challenge.Your leadership will be values led, providing guidance that is humble, empathic, compassionate and respectful, supporting the creation of psychological safety in the organisation. You will be an effective collaborator, able to work effectively in the local system, and will represent the Trust regionally and nationally.
If you're ready to make a real impact by championing lived experience and driving transformational change, we want to hear from you.
Apply now to lead the future of experience and engagement at Hampshire and Isle of Wight Healthcare.
Main duties of the job
As a member of the Trust's Senior Management Team, the post holder will play an active role achieving high organisation performance and on-going development of the Trust with respect to lived experience, experience of care, community engagement, coproduction and participation. They will take a lead role as required in the planning, development and implementation of the Trust's strategies, improvement and performance metrics, key objectives and efficient use of resources, working closely with executive and senior clinical and management colleagues.
As this role has been created at the launch of a new organisation a key responsibility will be to lead the culture change that will be required to embed the voice of lived experience and engagement with our communities in all we do.
The key functions associated with this role are included in the attached job description and person specification.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- * Degree level qualification in relevant professional specialty.
- * Management Qualification or equivalent experience.
- * Specialist training to Doctorate or senior equivalent level qualification or equivalent experience.
Experience
Essential
- * High level of political and strategic awareness, including ability to demonstrate knowledge and understanding of key NHS issues, including national and local policy drivers.
- * Able to take a strategic approach, with clarity on objectives and expectations.
- * Evidence of continued learning and professional development.
- * Experience of operating as a senior leader.
- * Developed and delivered comprehensive experience of care and engagement strategy in an organisation, including transforming vision into real action.
- * Effective relational leadership skills, with effective communication, and an approach that builds and nurtures collaborative working and coproduction.
- * Able to achieve positive change, through the development of staff, creation of a learning and improvement culture, empower staff and respecting diversity.
- * Ability to cope with highly complex organisational issues and manage competing agendas.
- * Good presentation skills, able to present highly complex, sensitive and contentious data and information to large audiences and multi-disciplinary teams in a formal setting.
- * Planning and commissioning expertise in complex healthcare environments or similar experience.
- * Extensive experience providing specialist advice to very senior managers, up to and including Board Directors which may materially affect strategic decision making. This will include advising a range of professionals and specialists in a range of environments.
- * Ability to demonstrate the NHS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users.
- * Skilled in taking a person-centred approach.
- * Able to achieve positive change, through the development of staff, creation of a learning and improvement culture, empower staff and respecting diversity.
- * Knowledge of MS Office and ability to interpret highly complex data and present using Excel and Word.
- * Postholder will need to hold a full UK driving licence and be able to travel between sites on a regular basis.
Desirable
- * The ability to represent lived experience would be seen as an asset for the Director role.
Additional Criteria
Essential
- Service users expect this postholder to be a skilled lived experience and engagement leader who:
- * Puts the needs of people at the centre of all they do.
- * Is values led.
- * Is able to build a culture of learning and improvement.
- * Is passionate about what they do and can inspire others.
- * Engages with staff, people who use services, communities and partners.
- * Is aspiring to excellence.
Person Specification
Qualifications
Essential
- * Degree level qualification in relevant professional specialty.
- * Management Qualification or equivalent experience.
- * Specialist training to Doctorate or senior equivalent level qualification or equivalent experience.
Experience
Essential
- * High level of political and strategic awareness, including ability to demonstrate knowledge and understanding of key NHS issues, including national and local policy drivers.
- * Able to take a strategic approach, with clarity on objectives and expectations.
- * Evidence of continued learning and professional development.
- * Experience of operating as a senior leader.
- * Developed and delivered comprehensive experience of care and engagement strategy in an organisation, including transforming vision into real action.
- * Effective relational leadership skills, with effective communication, and an approach that builds and nurtures collaborative working and coproduction.
- * Able to achieve positive change, through the development of staff, creation of a learning and improvement culture, empower staff and respecting diversity.
- * Ability to cope with highly complex organisational issues and manage competing agendas.
- * Good presentation skills, able to present highly complex, sensitive and contentious data and information to large audiences and multi-disciplinary teams in a formal setting.
- * Planning and commissioning expertise in complex healthcare environments or similar experience.
- * Extensive experience providing specialist advice to very senior managers, up to and including Board Directors which may materially affect strategic decision making. This will include advising a range of professionals and specialists in a range of environments.
- * Ability to demonstrate the NHS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users.
- * Skilled in taking a person-centred approach.
- * Able to achieve positive change, through the development of staff, creation of a learning and improvement culture, empower staff and respecting diversity.
- * Knowledge of MS Office and ability to interpret highly complex data and present using Excel and Word.
- * Postholder will need to hold a full UK driving licence and be able to travel between sites on a regular basis.
Desirable
- * The ability to represent lived experience would be seen as an asset for the Director role.
Additional Criteria
Essential
- Service users expect this postholder to be a skilled lived experience and engagement leader who:
- * Puts the needs of people at the centre of all they do.
- * Is values led.
- * Is able to build a culture of learning and improvement.
- * Is passionate about what they do and can inspire others.
- * Engages with staff, people who use services, communities and partners.
- * Is aspiring to excellence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
