Job summary
The Senior Leadership Team Administrator is responsible for providing high-level administrative and operational support to the Senior Leadership Team. This role ensures the smooth and efficient functioning of the SLT by managing schedules, coordinating meetings, handling communications, and supporting the projects roll out. SLT Administrator will also have the responsibility of phoning relatives to provide them with consultant e-mail addresses as well as taking phone messages from relatives or other professionals.
Only open to current employees of Hampshire & Isle of Wight Healthcare NHS Foundation Trust
Main duties of the job
Provide efficient support to the Senior Leadership Team, working autonomously and ensuring key information is obtained, organised, and distributed. Manage diaries, handle appointments, and resolve scheduling conflicts.
Lead on Discharge Summary Processes, Junior Doctors Rotation, and Access to Records, including training and system access. Support Medics with dictation, transcription, and confidential documentation.
Organise meetings, prepare agendas, take minutes, and track action points. Maintain accurate records, compile reports, and manage sensitive information.
Utilise patient administration systems, handle general admin tasks, liaise with internal/external stakeholders, and provide cover for colleagues as needed.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- NVQ Level 4 or Higher Education Certificate/ BTEC or equivalent experience.
- High level of knowledge equivalent to Senior Secretarial Certificate/ Diploma or equivalent practical experience.
- English and Maths GCSE or equivalent.
- Evidence of continuous professional development particularly organisational systems.
Desirable
- Administrative or IT qualification equivalent to NVQ Level 3 or 2 A/AS Levels
Experience
Essential
- Advanced level of IT skills, including use of Microsoft Office (Outlook, Word, Excel, PowerPoint, and Publisher).
- Organising meeting, collating reports and minuting meetings.
- Ability to type accurately with good spelling, punctuation, and grammar usage.
- Experience of working as part of a collaborative team with shared cover arrangements.
- Experience of working without direct supervision.
- Experience of working in an environment under pressure and to strict deadlines.
- Experience of working in a busy office environment with frequent interruptions and delivering to deadlines.
- Dealing with complex and sensitive information.
Desirable
- Knowledge of RIO (patient administration systems).
- Previous NHS experience.
- Medical Terminology.
- In depth experience in a PA/secretarial role.
Additional Criteria
Essential
- Able to work within clearly defined policies and procedures.
- Excellent minute taking and meeting arrangements skills.
- Excellent interpersonal skills.
- Excellent verbal and written communication.
- Numerate with the ability to interpret workforce information.
- Ability to meet deadlines, work under pressure and manage own workload.
- To be able to work effectively as part of a team.
- Accuracy and attention to detail.
- Good interpersonal and customer services skills.
- Good standard of literacy and numeracy.
- Good organisational and prioritising skills to manage conflicting demands.
- Ability to maintain professionalism and remain calm in a busy and pressured environment.
- Effective time and diary management.
Person Specification
Qualifications
Essential
- NVQ Level 4 or Higher Education Certificate/ BTEC or equivalent experience.
- High level of knowledge equivalent to Senior Secretarial Certificate/ Diploma or equivalent practical experience.
- English and Maths GCSE or equivalent.
- Evidence of continuous professional development particularly organisational systems.
Desirable
- Administrative or IT qualification equivalent to NVQ Level 3 or 2 A/AS Levels
Experience
Essential
- Advanced level of IT skills, including use of Microsoft Office (Outlook, Word, Excel, PowerPoint, and Publisher).
- Organising meeting, collating reports and minuting meetings.
- Ability to type accurately with good spelling, punctuation, and grammar usage.
- Experience of working as part of a collaborative team with shared cover arrangements.
- Experience of working without direct supervision.
- Experience of working in an environment under pressure and to strict deadlines.
- Experience of working in a busy office environment with frequent interruptions and delivering to deadlines.
- Dealing with complex and sensitive information.
Desirable
- Knowledge of RIO (patient administration systems).
- Previous NHS experience.
- Medical Terminology.
- In depth experience in a PA/secretarial role.
Additional Criteria
Essential
- Able to work within clearly defined policies and procedures.
- Excellent minute taking and meeting arrangements skills.
- Excellent interpersonal skills.
- Excellent verbal and written communication.
- Numerate with the ability to interpret workforce information.
- Ability to meet deadlines, work under pressure and manage own workload.
- To be able to work effectively as part of a team.
- Accuracy and attention to detail.
- Good interpersonal and customer services skills.
- Good standard of literacy and numeracy.
- Good organisational and prioritising skills to manage conflicting demands.
- Ability to maintain professionalism and remain calm in a busy and pressured environment.
- Effective time and diary management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Melbury Lodge
Royal Hampshire County Hospital, Romsey Road
Winchester
Hampshire
SO22 5DG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
