Health Care Support Worker

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

The closing date is 01 May 2025

Job summary

As a Band 2 Healthcare Support Worker, you will provide essential care and support to older adults with mental health needs. Working as part of a multidisciplinary team, you will assist with daily personal care, mobility, and nutrition while ensuring dignity and respect. You will engage patients in therapeutic activities, observe changes in their condition, and report concerns to nursing staff. Effective communication, compassion, and teamwork are key in delivering high-quality patient-centred care. Experience in a healthcare setting is desirable, but full training will be provided.

Main duties of the job

To supervise or assist patient with personal hygiene requirements including bathing/showering when required.

Following manual handling guidance to assist in the moving, mobilizing and positioning of patients who are physically infirm.

To assist patients with toileting when required and in the maintenance of continence.

Work in partnership with patients, encouraging independence in daily living skills.

Carry out care plans under the supervision of a qualifies nurse or therapist and inform staff of any change in the patient's condition.

Respect patients as individuals, ensuring their privacy, dignity and individuality is maintained.

To supervise or assist at mealtimes, feeding any patients who are unable to assist themselves and to report any eating difficulties to a trained nurse. Maintain food/fluid balance charts according to needs of the patient.

To assist Occupational Therapists and Physiotherapists as needed for effective rehabilitation of patients.

To assist in admission procedures, transfers and discharge of patients including the safe keeping of a patient's property.

Following training, and when deemed competent, to undertake and record observations of temperature, pulse, blood pressure (manual and electronic), respiratory rate, oxygen saturations, blood sugar, urine analysis and weight. Abnormalities must be reported to a registered nurse immediately.

To undertake escort duties as requested.

To keep accurate, legible and contemporaneous records of patient care.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-SW-7872

Job locations

Melbury Lodge

Royal Hampshire County Hospital, Romsey Road

Winchester

Hampshire

SO22 5DG

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Evidence of a good standard of general education.
Legible handwriting.
Linguistic competence in English.

Desirable

NVQ 2.
Dementia Care.

Experience

Essential

Previous work in a care environment.
Team working.
Basic IT skills.

Desirable

Hospital based experience.
Care of the elderly.

Additional Criteria

Essential

Views patient holistically and able to understand desired goals and then work with them to achieve these.
Clear about own objectives and performance.
Recognises need for advice and support.
Uses initiative and is abele to contribute to team discussions on improving service delivery.
Working effectively with the MDT to coordinate programmes of care and rehabilitation.

Person Specification

Qualifications

Essential

Evidence of a good standard of general education.
Legible handwriting.
Linguistic competence in English.

Desirable

NVQ 2.
Dementia Care.

Experience

Essential

Previous work in a care environment.
Team working.
Basic IT skills.

Desirable

Hospital based experience.
Care of the elderly.

Additional Criteria

Essential

Views patient holistically and able to understand desired goals and then work with them to achieve these.
Clear about own objectives and performance.
Recognises need for advice and support.
Uses initiative and is abele to contribute to team discussions on improving service delivery.
Working effectively with the MDT to coordinate programmes of care and rehabilitation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.