Administrator
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Job summary
To provide a comprehensive medical administrative support to ensure the smooth and efficient operation of the CMHT clinical staff. Communicate with a range of internal and external professionals and organisations whilst always providing good customer service experience for all patients.
Ensure a friendly and professional ethos within the team/department for patients and staff.
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.
Main duties of the job
Monitoring our electronic referral system
Monitoring the generic team email
Answering phone calls and taking messages or forwarding onto the relevant party.
To carryout the administration for two consultants and the physical health clinic, sending out appointments, liaising with patients or the carers to answer any queries they may have. Type up assessments and carryout any administration required following the assessment. Coordinate and organise actions arising from correspondence such as interpreters, support agencies and ensure prompt and efficient response, as required, by the medical staff. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining patient electronic records.
Organising meetings and taking Minutes as necessary, typing and distributing to those appropriate.
To update and record information onto the Trust electronic systems and databases as required within the Trust key targets times eg RiO, ICE, Ulysses, LogIt, Insight, etc.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
05 February 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year Based on full time hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
348-MNH-7125
Job locations
Avalon House
Chesil Street
Winchester
Hampshire
SO23 0HU
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Avalon House
Chesil Street
Winchester
Hampshire
SO23 0HU
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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