Health Care Support Worker

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

The closing date is 03 February 2025

Job summary

HIOW Healthcare is looking for an enthusiastic, capable & caring individual to join our Community Nursing Team in Southampton as a Health Care Support Worker in the Southampton Community Nursing Service.

If successful, you will be working as part of a community nursing team based at 1 of 3 sites - Bitterne Health Centre, Royal South Hants Hospital or Broadcast House (near the Western Community Hospital). Community nursing provides care & treatment for adults with complex health & care needs. You will be lone working but part of a supportive team.

Candidates will ideally possess an NVQ Level 3 or equivalent, full training will be provided to enable you to fulfil your role. i.e. training sessions, online & working 1:1 with clinical staff. HIOW Healthcare is committed to your career development & there are numerous opportunities & pathways for this.

The role includes:

Wound care - chronic & acute

Prevention, identification & management of pressure ulcers

Administration of medications, including some injectable

Continence care

Supporting end of life care

Working with health & social care teams

Community Nursing covers from 0830-2200, 7 days a week. Shift patterns 0830-1630 & 1400-2200. To include weekends & bank holidays, with an expectation of working 1 in 4 weekends.

Health Care Support Workers are vital in helping us provide essential care & support to our patients to help them remain well & at home. If you would like to discuss please call Carly Childs on 03001233942.

Main duties of the job

As a health care support worker, you will be part of a team who supports thedelivery of nursing care to clients within their own home environment.

Ensure that patients receive safe, individualised and effective standards of care by following care plans and treatment interventions as delegated by the registered nurse.

Under delegation of the nurse in charge, work competently and without direct supervision within an agreed framework.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year based on full time hours

Contract

Permanent

Working pattern

Part-time

Reference number

449-ADS-6854

Job locations

Bitterne Health Centre

Commercial Street

Southampton

Hampshire

SO18 6BT

Western Community Hospital -Broadcast

William Macleod Way

Southampton

Hampshire

SO16 4QE

Royal South Hants Hospital

Graham Road

Southampton

Hampshire

SO14 0YG

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Healthcare qualification Level 2, 3 or working towards gaining an equivalent level.
Good basic education or GCSE in English and Maths.

Experience

Essential

Experience in either a hospital or community setting.
Working within a multidisciplinary team.
Excellent communication skills (written and oral), requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding.
Ability to manage own time, plan and prioritise work efficiently and effectively.
Ability to show empathy and deal empathically and tactfully when communicating with patents, carers and clients.
Ability to act on own initiative e.g. responding to an emergency.
Ability to work independently when on visits, demonstrating sound thought process for basic problem solving.
Confident in dealing with complex situations e.g. when faced with complex behaviour.
Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
Good organisational skills.
Shows flexibility and ability to work within a demanding and changing environment.
Basic computer skills e.g. Word, Outlook, System One

Person Specification

Qualifications

Essential

Healthcare qualification Level 2, 3 or working towards gaining an equivalent level.
Good basic education or GCSE in English and Maths.

Experience

Essential

Experience in either a hospital or community setting.
Working within a multidisciplinary team.
Excellent communication skills (written and oral), requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding.
Ability to manage own time, plan and prioritise work efficiently and effectively.
Ability to show empathy and deal empathically and tactfully when communicating with patents, carers and clients.
Ability to act on own initiative e.g. responding to an emergency.
Ability to work independently when on visits, demonstrating sound thought process for basic problem solving.
Confident in dealing with complex situations e.g. when faced with complex behaviour.
Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
Good organisational skills.
Shows flexibility and ability to work within a demanding and changing environment.
Basic computer skills e.g. Word, Outlook, System One

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.