Care Support Lead

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

The closing date is 26 January 2025

Job summary

This is an exciting new opportunity to join our team at The Orchards, which comprises of a 20 bedded Acute Ward and 10 bedded PICU for both male and female adults.

We have been working with other local NHS Trusts to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Hampshire and Isle of Wight Healthcare NHS Foundation Trust has brought the services into a single organisation which will result in more consistent care, more equitable access to services irrespective of postcode, and a more sustainable workforce and services. The new organisation will operate locally to ensure services can best meet the needs of different communities.

The Carer's Support Lead works collaboratively and aims to assist in improving the wellbeing of families and carers of people who are admitted to an Adult Inpatient Mental Health Unit by supporting carers directly, either via 1:1 or groups, developing and maintaining relationships with the service provider teams, providing carers with updates of their relatives care and treatment, contributing to service development and research and representing carers at leadership meetings.

They will work to create independence, choice and recovery of a life beyond mental illness in a safe and timely way, in partnership and collaboration with people who use our services and their families.

Main duties of the job

To initiate, establish and maintain relationships with families and carers in a variety of settings, while developing trust and rapport.

Act as a coach and mentor to families and carers by providing information about support and services available for them, ensuring they have carers communication plans where required.

Work collaboratively with inpatient/CRHT/CMHT to support carers via 1:1 support or group settings.

To work within The Triangle of Care standards and undertake self assessments and action plans.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

449-MHS-6955

Job locations

The Orchards, St James' Hospital

Locksway Road

Portsmouth

Hampshire

PO4 8FE

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

GCSE in Maths and English or equivalent.
Qualification at NVQ Level 3 in Health and Social Care or Foundation degree level education in relevant subject or equivalent experience.

Person Specification

Qualifications

Essential

GCSE in Maths and English or equivalent.
Qualification at NVQ Level 3 in Health and Social Care or Foundation degree level education in relevant subject or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.