Southern Health NHS Foundation Trust

Team Administrator Coastal Medical Partnership PCN

Information:

This job is now closed

Job summary

We have an exciting opportunity for a full time team administrator as part of Southern Health's Primary Care Network (PCN) based at Coastal Medical Partnership Hordle Well Being Hub/hybrid role supporting the service and admin.

Would you like to play a part in transforming local mental health services?

Would you feel at ease working with clinical and non-clinical staff across a variety of health care services?

Are you adaptable, happy to initiate change and flexible in your approach? If so, then we would love to talk to you!

This is a new, exciting, and innovative post to support the needs of the local population living with mild to moderate mental health difficulties.

In Hampshire and Isle of Wight (HIOW) we have launched our plan to transform experiences in adult mental health through a programme called 'No Wrong Door'. This is led by the local NHS, councils, Public Health, GPs, voluntary and community partners and people with lived experience of mental illness.

Main duties of the job

Suitable for someone who is able to co-ordinate work effectively and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.

Providing accurate administrative support to the team, ensuring the confidentiality of patient records is maintained according to data protection and Caldicott guardianship guidelines including forms, rotas, assessments, G.P letter's, discharge summaries and reports.

To conduct administrator system audits for the local Primary Care Mental Health Practitioners, Commissioners and PCNs and provide data as required.

Take and transcribe a wide range of meeting minutes in an accurate and timely manner.

Receive and process referrals to the relevant clinician and EMIS/System One/RIO

Update case notes on patient record EMIS/System One/RIO as required

Extract data from Insights when required

Type up reports incorporating graphics and tables as required

Type all letters dictated or provided by the team and nearby PCNs

Book appointments on the patient record system for clinics and individual consultations

Answer telephone calls and relay any messages in a timely manner

Creating bespoke documents for the team, such as leaflets etc.

Arrange team events, as required

Monitor data quality of administrative input

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Details

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

348-SW-5997

Job locations

New Milton Health Centre

Spencer Road

New Milton

Hampshire

BH25 6EN


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • GSCE in English and Maths level 4/C or above.
  • RSA II or equivalent
  • To be competent in a range of computer software

Experience

Essential

  • Ability to establish and maintain good working relationships at all levels.
  • To be able to work and manage under pressure and to meet demanding deadlines.
  • To be flexible and adaptable to meet the changing needs of the service.
  • To be able to work as part of a team and independently
Person Specification

Qualifications

Essential

  • GSCE in English and Maths level 4/C or above.
  • RSA II or equivalent
  • To be competent in a range of computer software

Experience

Essential

  • Ability to establish and maintain good working relationships at all levels.
  • To be able to work and manage under pressure and to meet demanding deadlines.
  • To be flexible and adaptable to meet the changing needs of the service.
  • To be able to work as part of a team and independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

New Milton Health Centre

Spencer Road

New Milton

Hampshire

BH25 6EN


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Southern Health NHS Foundation Trust

Address

New Milton Health Centre

Spencer Road

New Milton

Hampshire

BH25 6EN


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Nicholas Moulsdale

nick.moulsdale@southernhealth.nhs.uk

07765088000

Details

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

348-SW-5997

Job locations

New Milton Health Centre

Spencer Road

New Milton

Hampshire

BH25 6EN


Supporting documents

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