Administrative Assistant

Southern Health NHS Foundation Trust

Information:

This job is now closed

Job summary

The Winchester and Test Valley Children and Adolescent Mental Health Service (CAMHS) team are seeking an Administrative Assistant to join the already well established and supportive team.

The role will largely involve working closely with our clinicians and services users providing administrative support to ensure a service which is delivered to a high standard. They will provide a comprehensive range of administrative services to the team and liaise with other departments and services, responding effectively to enquiries from the general public, service users, referrers and other agencies.

They will able to consistently deliver a client focussed service that promotes good customer service and effective working relationships.

Main duties of the job

The Administrative Assistant will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people that use our services and their parents/carers, who may at times be distressed or angry.

The Administrative Assistant will also be responsible for ensuring the effectiveness of the office environment for the team.

So, if you:

-Enjoy working collaboratively with others, have a keen eye for detail and are process driven.

- Are an excellent communicator.

- Are competent with Microsoft office software; The role involves greeting service users and their families, booking appointments, managing incoming correspondence via our phones, emails and postal service ensuring they are processed appropriately, as well as other administrative tasks.

- Enjoy a fast-paced role with varied work day-to-day

We would look forward to receiving your application

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation.

The transformation will happen in stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning across in May 2024. The final combination of Southern Health and Solent NHS Trust services is expected in late 2024, when our new organisation, to be known as Hampshire and Isle of Wight Healthcare NHS Foundation Trust, will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-SS-5192

Job locations

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE


Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above

Experience

Essential

  • Previous experience of working in an administrative environment using computerised data systems
  • Understanding of Data Protection Act
  • Experience of working in a customer service environment

Desirable

  • Knowledge of NHS issues
  • Lived experience of mental health issues
Person Specification

Qualifications

Essential

  • NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above

Experience

Essential

  • Previous experience of working in an administrative environment using computerised data systems
  • Understanding of Data Protection Act
  • Experience of working in a customer service environment

Desirable

  • Knowledge of NHS issues
  • Lived experience of mental health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Hiring Manager

megan fowler

megan.fowler@southernhealth.nhs.uk

02382317910

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time

Reference number

348-SS-5192

Job locations

Advertiser House

24-32 London Street

Andover

Hampshire

SP10 2PE


Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU


Supporting documents

Privacy notice

Southern Health NHS Foundation Trust's privacy notice (opens in a new tab)