Southern Health NHS Foundation Trust

Ward Clerk

Information:

This job is now closed

Job summary

We are looking for someone that can demonstrate a good level of administrative and clerical experience, to support all ward based staff. This includes supporting the health roster function for the unit and responsibility for administrative support of clinical ward staff. You will require excellent interpersonal and communication skills, both written and orally, have a methodical and flexible approach and be able to prioritise workloads in order to meet deadlines, while maintaining and professional, customer focussed approach.

Applicants should have competent keyboard skills and be highly proficient in the use of Microsoft Office applications such as Word, Outlook and Excel.

Main duties of the job

Your role will be to provide comprehensive clerical support to the Ward at Serenity Path Hospital. The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Administration Manager. The needs of the service user will be he utmost priority. The principle of high quality customer care is at the heart of this role.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Details

Date posted

10 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

348-SS-5148

Job locations

Leigh House

Alresford Road

Winchester

Hampshire

SO21 1HD


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

  • GCSE Mathematics (Grade A-C / 4-8)
  • GCSE English (Grade A-C / 4-8)
  • NVQ 2 & 3 in Administration or Customer Care or Equivalent significant experience/willing to work towards the qualification
  • ECDL/Level 3 IT qualification or significantly experienced with MS Office/Telephony systems

Experience

Essential

  • Ability to communicate to a range of people
  • Clear understanding of the importance of personal and professional boundaries
  • Ability to multi-task and demonstrable organisational skills

Additional Criteria

Essential

  • Good Communication
  • Organised
  • Professional
  • Honest
  • Reliable
Person Specification

Qualifications

Essential

  • GCSE Mathematics (Grade A-C / 4-8)
  • GCSE English (Grade A-C / 4-8)
  • NVQ 2 & 3 in Administration or Customer Care or Equivalent significant experience/willing to work towards the qualification
  • ECDL/Level 3 IT qualification or significantly experienced with MS Office/Telephony systems

Experience

Essential

  • Ability to communicate to a range of people
  • Clear understanding of the importance of personal and professional boundaries
  • Ability to multi-task and demonstrable organisational skills

Additional Criteria

Essential

  • Good Communication
  • Organised
  • Professional
  • Honest
  • Reliable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Leigh House

Alresford Road

Winchester

Hampshire

SO21 1HD


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Leigh House

Alresford Road

Winchester

Hampshire

SO21 1HD


Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Katie Connor

katie.connor@southernhealth.nhs.uk

02382310056

Details

Date posted

10 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

348-SS-5148

Job locations

Leigh House

Alresford Road

Winchester

Hampshire

SO21 1HD


Supporting documents

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