Health Care Support Worker / Community Mental Health Team

Southern Health NHS Foundation Trust

This job is now closed

Job summary

To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area. To carry out duties as designated by the team leader. To provide support to the person responsible for the clinical care of the service user. To accurately record service user information. To provide support to relatives/carers. To provide support to nurses in the depot/Clozapine Clinic (including phlebotomy).

Main duties of the job

To record all contacts with service users using the electronic record-keeping system, To ensure effective communication with service users, relatives and carers, visitors, staff and others, To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure, To exchange factual information with service users using persuasion, tact, reassurance, empathy and acknowledging barriers to understanding. To document information to support mental state examination. To ensure that any information related to service users or other personal safety is communicated immediately to senior team members.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Date posted

07 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-MNH-4749

Job locations

Bridge Centre

New Road

Basingstoke

Hampshire

RG21 7PJ

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Literacy and numeracy skills
Previous mental health experience
Basic computer skills
Must be able to type
Access to a vehicle for work purposes.

Desirable

NVQ 2/3 or equivalent

Person Specification

Qualifications

Essential

Literacy and numeracy skills
Previous mental health experience
Basic computer skills
Must be able to type
Access to a vehicle for work purposes.

Desirable

NVQ 2/3 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.