Team Secretary

Job summary

The Andover Community Mental Health Team is looking to recruit a full time Medical Secretary to join our friendly team. Based in the centre of Andover there is free on site parking and flexible working will be considered.

Applications are invited for the above position working 37.5hrs a week in a supportive and busy community mental health team. The post holder must have experience of working within a administrative environment and will be working closely with our Consultants. The role involves booking appointments, managing the Consultants diary, audio typing, drafting and typing up of minutes of meetings, taking telephone calls on behalf of their allocated Consultant. An excellent telephone manner and communication skills, including good organisational skills are essential. You will need to have a warm and professional manner as you may be the first point of contact for people who access our service. The successful candidate will be working as part of a team and therefore being a team player is essential. You will need to have good IT skills and you should have the ability to work under pressure, work independently, and as part of the team. You will need to be flexible and responsive to meet the needs of the service.

This is an exciting opportunity to join a fast paced and supportive friendly multi disciplinary team, providing a professional clerical support service to the team.

Main duties of the job

• To administer new referrals to the team via ERS, to liaise with the individuals or their carers and send out appointments letters.
• Coordinate and organise actions arising from correspondence and ensure prompt and efficient response, as required, by the medical staff. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining records.
• Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff before clinic commences and the retrieval of clinic lists at the end of the clinic, in line with the Trust key target timescales.
• To provide a comprehensive, timely and accurate secretarial support to the Consultant Psychiatrists and Junior Doctors Medical Team. Ensuring confidentiality of patient records is maintained according to Data Protection and Caldicott Guardianship guidelines and sensitively when dealing with contentious and complex information, liaising with other departments.
• Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff before clinic commences.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.

- We function as a unified team, placing patients and staff at the forefront of all our endeavours.

- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.

- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

68b Junction Road

68b Junction Road

Andover

Hampshire

SP10 3QX

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

68b Junction Road

68b Junction Road

Andover

Hampshire

SP10 3QX

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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