Team Secretary
Southern Health NHS Foundation Trust
The closing date is 02 June 2024
Job summary
We are looking for a full time Team Secretary to join the Hampshire CAMHS Eating Disorder team at Avalon House.
The Team Secretary will provide a full secretarial and administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Team Secretary will be responsible for ensuring the effectiveness of the office environment for the team.
You will provide a comprehensive range of secretarial and administrative services to the team. Liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. Consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
Main duties of the job
To provide comprehensive and efficient secretarial support to the team; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.
To provide reception services, dealing sensitively with people, in person and on the telephone, taking accurate messages and providing follow up action as required, using appropriate initiative.
Liaise with other directorates and staff at all levels, both internally and externally.
To produce letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines. Some letters and reports may contain very distressing content.
To be responsible for managing the diaries of the team and prioritising competing needs
Organise and facilitate relevant meetings, preparing the agenda, taking minutes.
To open and process incoming and outgoing mail for the team. Ensure that all information is handled in a confidential manner, in line with the relevant policies
To organise transport, interpreters and other services for service users as and when necessary.
To act as contact point for members of the team during office hours, responding appropriately in emergency situations by obtaining relevant information and liaising with organisations and persons involved.
To assist in room allocation and reordering stationery.
To assist in the induction and training of new staff and to provide cover for other secretarial and administrative staff
About us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.
- We function as a unified team, placing patients and staff at the forefront of all our endeavours.
- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.
- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.
Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.
While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.
Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
Date posted
03 May 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-SS-4627
Job locations
Avalon House
Chesil Street
Winchester
Hampshire
SO23 0HU
Employer details
Employer name
Southern Health NHS Foundation Trust
Address
Avalon House
Chesil Street
Winchester
Hampshire
SO23 0HU
Employer's website
https://www.southernhealth.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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