Job summary
Clinical Digital Transformation Lead-Band 7-37.5hrs
Children and Family Services are looking for an inspiring and innovative leader to drive forward the 0-19 digital programme using transformational change to improve and modernise our service delivery to children, young people and families across Hampshire. The post will include managing the 5-19 ChatHealth services, for parents and young people.
Southern Health has developed a range of digital platforms for service users and staff; we need to ensure staff feel confident and supported in using these tools in their everyday practice, and to promote this offer to our families and stakeholders.
We are looking for somebody with a strong clinical background and transformational expertise to work alongside our teams to develop our service and enhance service user experience. You will need to be able to support clinical service leads through workshops and training to develop their skills and knowledge in supporting staff in the use of digital technology.
Knowledge and experience of our clinical services will be a key requirement with a passion for using technology in leading service developments which demonstrate continuous quality improvement.
An important part of the role will be working alongside teams at their bases therefore regular travel across Hampshire is essential in order to deliver the key objectives of the role.
For more information regarding this role please contact mailto:carol.richards@southernhealth.nhs.uk
Main duties of the job
To support the smooth and successful implementation of organisational and 0-19 Children & Family service specific digital programmes in clinical settings working with the Children & Family Services senior team and staff and Trust Systems Support Team
- Facilitate the introduction and improve the quality of ongoing use of systems and programmes including RiO EPR and RiO mobile, ChatHealth text messaging service and the new Parent Information Portal
- Instruct and support clinical and administrative staff in their operation of systems to deliver high quality patient care that is cost effective, efficient and produces quality information required for reporting
- Actively promote use of systems in the user community encouraging both data completeness and data quality
- Act as a link between users and the Systems Support Team and suppliers to ensure user feedback is incorporated into future programme and system changes and system enhancements are effectively communicated to users
- Facilitate work processes re-design and related organisational change to maximise benefits for patients, services and the organisation
- Work with staff to support service users to participate in programme development access and access systems which provide patient care opportunities
- Work and engage with young people to develop the digital services in line with how they access services and health information
About us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.
We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.
The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.
Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.
Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Registered Health Professional:
- RGNSCPHN SN
Desirable
- Project or Management experienceChange Management TrainingEducated to Masters Degree level or equivalent professional experience. With the ability to demonstrate extensive professional learningUnderstanding of Quality Improvement principlesPrevious experience of working within a transformation role
Experience
Essential
- Must have a clinical background with significant experience of working at a clinical level in the NHSAbility to demonstrate continuous professional development in a clinical areaCan demonstrate leadership for clinical service deliveryThorough knowledge of the 0-19 Children & Family servicesPrevious clinical managerial responsibility
- Experienced in the use of current clinical systems EPR systems, digital solutions and social media platforms
Desirable
- Change managementSupporting staff learning
Additional Criteria
Essential
- Highly developed oral and written communication skills
- Excellent organisational skills including methodical and logical approach to
- Have knowledge of and confidence in promoting IT systems/initiatives in practice (specific product training will be provided)
- Knowledge of national and organisational policies and procedures relating to data protection and information security
- Promote transforming of NHS services, co- operatively and through others
- Full driving licence, daily access to a vehicle with the ability to travel independently across the Southern Health geography
- Ability to think and act at a strategic level
- Ability to support and deliver transformational projects
- Communication skills must be excellent in written and verbal forms, from Board level and across the organisational spectrum
- Must be able to lead people in teams and motivate others
- Ability to share newly implemented digital system and procedure knowledge with colleagues, through both informal and formal training/workshop sessions
- Ability to produce written reports of a high-quality complying with Trust standards where applicable
- Ability to present options and deliver user training including use of technical equipment
- Excellent organisation skills and abilities
- Ability to plan own workload to ensure that weekly, monthly, quarterly and annual tasks are met
- Self-sufficiency to allow others, rather than oneself, to receive credit for successful transformation, so that ownership for transformation is 'within the organisation'
- Ability to adapt quickly to new applications and working methods
- Ability to work under pressure and to deadlines whilst remaining calm and positive
- Ability to manage own work and prioritise workload
- Self-motivated with proven high standards of personal performance and an ability to engage and motivate others
- Good listening skills and patience with diverse groups of users with differing needs and abilities
- Confident and enthusiastic
- Ability to communicate effectively and professionally on complex information issues to all levels of staff, both written and verbal
- Must be able to recognise stress in others and provide appropriate support and guidance to alleviate the situation
Desirable
- Electronic Patient Record
- Mobile working via an app
- Patient Information Portal
- Understanding of the role of a Clinical Safety Officer
- Ability to mentor junior staff.
- Proficient quality assurance skills
- Excellent decision-making skills
- Advance influencing and negotiation skills
- Excellent training skills
- Must be able to analyse, interpret and resolve highly complex problems relating to the role.
Person Specification
Qualifications
Essential
- Registered Health Professional:
- RGNSCPHN SN
Desirable
- Project or Management experienceChange Management TrainingEducated to Masters Degree level or equivalent professional experience. With the ability to demonstrate extensive professional learningUnderstanding of Quality Improvement principlesPrevious experience of working within a transformation role
Experience
Essential
- Must have a clinical background with significant experience of working at a clinical level in the NHSAbility to demonstrate continuous professional development in a clinical areaCan demonstrate leadership for clinical service deliveryThorough knowledge of the 0-19 Children & Family servicesPrevious clinical managerial responsibility
- Experienced in the use of current clinical systems EPR systems, digital solutions and social media platforms
Desirable
- Change managementSupporting staff learning
Additional Criteria
Essential
- Highly developed oral and written communication skills
- Excellent organisational skills including methodical and logical approach to
- Have knowledge of and confidence in promoting IT systems/initiatives in practice (specific product training will be provided)
- Knowledge of national and organisational policies and procedures relating to data protection and information security
- Promote transforming of NHS services, co- operatively and through others
- Full driving licence, daily access to a vehicle with the ability to travel independently across the Southern Health geography
- Ability to think and act at a strategic level
- Ability to support and deliver transformational projects
- Communication skills must be excellent in written and verbal forms, from Board level and across the organisational spectrum
- Must be able to lead people in teams and motivate others
- Ability to share newly implemented digital system and procedure knowledge with colleagues, through both informal and formal training/workshop sessions
- Ability to produce written reports of a high-quality complying with Trust standards where applicable
- Ability to present options and deliver user training including use of technical equipment
- Excellent organisation skills and abilities
- Ability to plan own workload to ensure that weekly, monthly, quarterly and annual tasks are met
- Self-sufficiency to allow others, rather than oneself, to receive credit for successful transformation, so that ownership for transformation is 'within the organisation'
- Ability to adapt quickly to new applications and working methods
- Ability to work under pressure and to deadlines whilst remaining calm and positive
- Ability to manage own work and prioritise workload
- Self-motivated with proven high standards of personal performance and an ability to engage and motivate others
- Good listening skills and patience with diverse groups of users with differing needs and abilities
- Confident and enthusiastic
- Ability to communicate effectively and professionally on complex information issues to all levels of staff, both written and verbal
- Must be able to recognise stress in others and provide appropriate support and guidance to alleviate the situation
Desirable
- Electronic Patient Record
- Mobile working via an app
- Patient Information Portal
- Understanding of the role of a Clinical Safety Officer
- Ability to mentor junior staff.
- Proficient quality assurance skills
- Excellent decision-making skills
- Advance influencing and negotiation skills
- Excellent training skills
- Must be able to analyse, interpret and resolve highly complex problems relating to the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
