Team Administrator

Southern Health NHS Foundation Trust

This job is now closed

Job summary

Are you an enthusiastic administrator with excellent organisational and communication skills? Do you have a keen interest to support a clinical team in their work with children and young people, and the ability to work using your own initiative, as well as part of a team? If yes - this is the role for you.

Hampshire CAMHS Blended Digital Team is a unique and established team, supporting the mental health and neurodevelopmental assessment needs of children across the Hampshire area. We work with young people with complex needs and have an administration team built on the foundations of compassion, care, empathy.You will provide responsive administrative support and be integral to the provision of care for our young people. Flexibility, an enthusiastic, empathic approach, and a desire to make a difference are all vital for this role, as is the ability to consistently deliver a young person focused service.

The role will be based at Omega House in Eastleigh and forms part of a countywide team who have a blended approach to working face to face and digital working from home.

We are able to provide a degree of flexibility with working patterns, in line with the needs of the individual and our service. At SHFT, staff have the capacity to work from home remotely where applicable and in agreement with your line manager.

Main duties of the job

Your role will be varied and you will regularly contribute to and be involved with:

booking appointments
responding to telephone and email contact from young people, families and professionals
the formatting of appointment letters, discharge summaries and neurodevelopmental reports
minute taking of both clinical and administrative meetings
ensuring patient administration is carried out in line with Trust policy and standard operating procedures
working closely with our clinicians
supporting compliance by working with clinicians to manage administrative elements of clinical risk, care planning and appointment management
a range of other processes including inter-team patient transfers, prescriptions and appointment outcoming

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.

- We function as a unified team, placing patients and staff at the forefront of all our endeavours.

- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.

- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Date posted

27 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-SS-4235

Job locations

Omega House

112 Southampton Road

Eastleigh

Hampshire

SO50 5PB

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

NVQ 3 in Business & Administration or evidence of equivalent practical experienceRSA 3 or equivalent experience and evidence of further practical experience Comfortable working in a fast-paced and varied roleExperience of a range of secretarial proceduresExperience of working as an administrator or secretary

Desirable

You are dedicated to developing excellent servicesYou have previous experience of working in the NHS

Person Specification

Qualifications

Essential

NVQ 3 in Business & Administration or evidence of equivalent practical experienceRSA 3 or equivalent experience and evidence of further practical experience Comfortable working in a fast-paced and varied roleExperience of a range of secretarial proceduresExperience of working as an administrator or secretary

Desirable

You are dedicated to developing excellent servicesYou have previous experience of working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.