Transactional HR Administrator

Southern Health NHS Foundation Trust

This job is now closed

Job summary

The HR Administrator for the Transactional HR Team is responsible for recording employee related information including change and termination forms, checking and ensuring the accuracy of information entered into ESR (Electronic Staff Record) and eRostering for the duration of staff employment with the Trust. Ensuring that information is entered accurately and efficiently to meet required deadlines on to the ESR system and to deal with any associated queries from both staff and managers arising from this action in a professional manner.

Main duties of the job

The post holder will be expected to liaise with staff and managers at all levels of the trust, and will be responsible for dealing with day to day queries relating to contractual changes, and to assist with the expedient and customer focused resolution of any issues which may arise as a result. The post holder will work under the direction of their Team Leader but expected to work on own initiative, prioritising work on a day to day basis, notifying of any back log or difficulties with timely input. They will build ands3a3 maintain relationships with key stakeholders that are both internal and external to the organisation; these will includes our external Payroll and Pension Provider Salisbury NHS Foundation Trust, there will be an expectation that the post holder liaise with the other teams within the HR Service Department, including the eRostering Team, Workforce Information, Employee Relations and Recruitment to ensure that payroll queries are dealt with promptly and to enable correct payment to be made to our staff members.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.

- We function as a unified team, placing patients and staff at the forefront of all our endeavours.

- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.

- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year based on full time hours

Contract

Permanent

Working pattern

Full-time

Reference number

348-CORP-4218

Job locations

Hawthorn Lodge

Moorgreen Hospital, Botley Road, West End

Southampton

Hampshire

SO30 3JB

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

5 GCSE'S (Grades A-C) or equivalent including English and Mathematics or relevant Subjects, or proven experience through practice.

Experience

Essential

Knowledge and experience of using Microsoft at an intermediate level
Experience of working in a busy administrative environment
Experience in using databases to input, maintain and report on personal information
Experience in delivering high standards of customer service

Desirable

Experience of working within a Human Resources environment
Knowledge of the NHS
Knowledge of Agenda for Change Terms and Conditions of Employment
Knowledge of the ESR
Knowledge of E Rostering systems (especially Allocate)

Additional Criteria

Essential

Good IT and numeracy skills
Accurate data entry skills
Good administrative and organisational skills
Excellent verbal/written communication skills
Good interpersonal skills
Able to deal confidently, tactfully and compassionately with people at all levels
Good telephone manner
Attention to detail
Good team player, this role liaises across multiple specialist workforce teams.
Deliver high customer service when answering the phone, emails and face to face
Responsive and flexible
Adhered to deadlines and can escalate when required
Solutions focussed
Works together as a team
Honest and open
Identifies and reports inefficiencies quickly

Person Specification

Qualifications

Essential

5 GCSE'S (Grades A-C) or equivalent including English and Mathematics or relevant Subjects, or proven experience through practice.

Experience

Essential

Knowledge and experience of using Microsoft at an intermediate level
Experience of working in a busy administrative environment
Experience in using databases to input, maintain and report on personal information
Experience in delivering high standards of customer service

Desirable

Experience of working within a Human Resources environment
Knowledge of the NHS
Knowledge of Agenda for Change Terms and Conditions of Employment
Knowledge of the ESR
Knowledge of E Rostering systems (especially Allocate)

Additional Criteria

Essential

Good IT and numeracy skills
Accurate data entry skills
Good administrative and organisational skills
Excellent verbal/written communication skills
Good interpersonal skills
Able to deal confidently, tactfully and compassionately with people at all levels
Good telephone manner
Attention to detail
Good team player, this role liaises across multiple specialist workforce teams.
Deliver high customer service when answering the phone, emails and face to face
Responsive and flexible
Adhered to deadlines and can escalate when required
Solutions focussed
Works together as a team
Honest and open
Identifies and reports inefficiencies quickly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.