Job summary
Previous experience of working within an NHS environment is desirable but not essential, as full training will be provided. We are looking for a caring & compassionate individual with a passion for making a real difference to people's lives in the local community. As the receptionist you are their first port of call & to represent the trust and their values. It is the responsibility of each receptionist to assist in the smooth running of the Hospital in general and the reception area. Duties will include switchboard .Dealing with visitors to the Site, and general reception duties.
A professional and sensitive manner is required as the post holder will be liaising with patients daily requiring courtesy, discretion, & confidentiality always, to project a positive, efficient, friendly image to our patients and other professionals who may contact us either in person or via the telephone always ensuring continuity of service.
The successful applicant should be friendly, welcoming, good communication skills, literacy, numeracy, IT skills, good organisational skills & able to work accurately & methodically as part of a team or on your own.
Main duties of the job
Duties will include but not limited to taking telephone enquiries and directing them to the relevant departments, ensuring all visitors are welcomed and signposted accordingly, meeting/clinic room bookings, incoming & outgoing post, reporting of estates/building issues, general administration work. Proficiency in Microsoft Office & Microsoft Excel is essential.
About us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.
- We function as a unified team, placing patients and staff at the forefront of all our endeavours.
- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.
- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.
Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.
While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.
Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
Details
Date posted
06 February 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 to £22,383 a year based on full time hours
Contract
Permanent
Working pattern
Part-time
Reference number
348-FM-3676
Job locations
Parklands Hospital
Aldermaston Road
Basingstoke
Hampshire
RG24 9RH
Employer details
Employer name
Southern Health NHS Foundation Trust
Address
Parklands Hospital
Aldermaston Road
Basingstoke
Hampshire
RG24 9RH
Employer's website
https://www.southernhealth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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