Job summary
An exciting opportunity has arisen for an enthusiastic, passionate, resilient, and motivated person, to join our team. Abbey Ward is a purpose built 10 bedded female psychiatric intensive care unit, the first in Hampshire. It will provide rapid assessment, implementation of care and treatment for acutely mentally unwell female patients with associated risks.
The role of a Healthcare Support Worker will offer an opportunity for career defining training and challenges; it will offer exposure to a very distinctive and rewarding environment, where you will be part of a close-knit team. There will be opportunities to develop, where you will gain experience working within adult mental health. You will be on hand to support the band 3 HCSW's, and nurses as well as the wider clinical team. You would be supported to develop in an environment that promotes learning, and expected to undertake training in order to forfil your role.
Abbey ward has a structured career pathway to which every individual will be supported in their professional development, and onto nurse training or into specialist roles, should you be motivate and desire progression
If you would like to explore this opportunity further and have a passion for developing an improving services, we would love to hear from you.
You will need to be able to work a variety of shift patterns including nights and weekends, over a 7 day period.
Happy to Talk Flexible Working -- all requests for flexible and part time working will be considered.
Main duties of the job
Senior Healthcare Support Workers help registered nurses deliver healthcare services to service users. As an experienced support worker, you carry out a range of clinical and non-clinical healthcare tasks, under the direct or indirect supervision of the registered nurse. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence.
You will be caring and compassionate, honest, conscientious and committed.
You will treat people with dignity, respecting individual's diversity, beliefs, culture, needs, values, privacy and preferences, show respect and empathy for those you work with, have the courage to challenge areas of concern and work to best practice, be adaptable, reliable and consistent, show discretion, show resilience and self-awareness and show supervisory leadership
*To deliver compassionate, recovery focussed care and support in line with care plans
*To support the Multi-Disciplinary team by contributing to comprehensive assessments including ongoing health, risk assessment and safety planning.
*To support the qualified nurse in managing risk with regard to vulnerable service users.
*To support qualified nurse to maintain safe clinical practice, ensuring that clinical records are accurate, correctly collated and up to date.
*To provide support and supervision to less senior staff as appropriate
*To act as an assessor for less senior staff studying for their diploma's
About us
Are you committed to providing remarkable care and service?
Are you passionate about helping people and want to make a difference every day?
We want to meet you!
Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.
Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.
Here at SHFT we have so much to be proud of:
- Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
- We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
- We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.
Come to work with us, together we will provide outstanding treatment and care to improve lives.
Job description
Job responsibilities
*Assist registered nurses with clinical tasks; write and follow care plans; notice, report and record changes
*Gather evidence to assist in obtaining a client history, Mental State Examination, review health-related data and information
*Promote holistic care and wellbeing, providing opportunistic brief advice on health and wellbeing assist with an individual's overall comfort, identify and respond to signs of pain or discomfort
*Recognise issues and deteriorations in mental and physical health, carry out Track and trigger, report and respond appropriately,
*Support others to recognise limitations in mental capacity and respond appropriately
*To provide holistic person cantered care to service user
*To carry out duties as designated by the nurse in charge.
*To accurately record service user information.
*To provide support to relatives/carers.
*To provide care for service users as planned in Multi-Disciplinary Team (MDT) meeting.
*To be aware of and work to the principles of the Mental Health Act (MHA).
*To provide service users with their 132 rights under the Act and record appropriately.
*To support service users in appealing their section where requested and ensure this information is passed to Mental Health Admin
*Follow the principles for equality, diversity and inclusion
*Safeguard and protect adults and children; promote the principles to others and where appropriate follow the necessary safeguarding principles required to raise a formal alert.
*Demonstrate what it means in practice to promote and provide person centred care and support by obtaining
*Understand and undertake capacity assessments where required, recording your findings and reporting to the nurse in charge.
*Work in partnership with the individual, their carer, families and the wider healthcare team
*Promote clinical and environmental safety with a focus on ensuring that service users have a good experience.
*To work flexibly in response to the needs of the service users and to complement the services provided by other agencies.
*Log accidents and incidents and maintain service user files, contact notes and care plans in accordance with clinical guidelines and organisational procedures.
*To input all required data accurately and on time
*Support service users attendance at ECT providing emotional and practical support.
*Identify ways mental health may be affecting an individual's emotions, thinking and behaviour and respond accordingly (MSE)
*Contribute to PATHS work and were trained and supported to do so use psychological informed interventions under the guidance and supervision.
* Use specific communication skills to build and sustain relationships with individuals and carers being aware of where barriers may exist; observe and record verbal and non-verbal communication, recognising how it may be relevant to the individual's condition
*In accordance with specific training undertake a lead role on the ward providing guidance and support to both service users and other staff (to include tissue viability, continence care, diabetes management, and other clinical areas as identified)
Job description
Job responsibilities
*Assist registered nurses with clinical tasks; write and follow care plans; notice, report and record changes
*Gather evidence to assist in obtaining a client history, Mental State Examination, review health-related data and information
*Promote holistic care and wellbeing, providing opportunistic brief advice on health and wellbeing assist with an individual's overall comfort, identify and respond to signs of pain or discomfort
*Recognise issues and deteriorations in mental and physical health, carry out Track and trigger, report and respond appropriately,
*Support others to recognise limitations in mental capacity and respond appropriately
*To provide holistic person cantered care to service user
*To carry out duties as designated by the nurse in charge.
*To accurately record service user information.
*To provide support to relatives/carers.
*To provide care for service users as planned in Multi-Disciplinary Team (MDT) meeting.
*To be aware of and work to the principles of the Mental Health Act (MHA).
*To provide service users with their 132 rights under the Act and record appropriately.
*To support service users in appealing their section where requested and ensure this information is passed to Mental Health Admin
*Follow the principles for equality, diversity and inclusion
*Safeguard and protect adults and children; promote the principles to others and where appropriate follow the necessary safeguarding principles required to raise a formal alert.
*Demonstrate what it means in practice to promote and provide person centred care and support by obtaining
*Understand and undertake capacity assessments where required, recording your findings and reporting to the nurse in charge.
*Work in partnership with the individual, their carer, families and the wider healthcare team
*Promote clinical and environmental safety with a focus on ensuring that service users have a good experience.
*To work flexibly in response to the needs of the service users and to complement the services provided by other agencies.
*Log accidents and incidents and maintain service user files, contact notes and care plans in accordance with clinical guidelines and organisational procedures.
*To input all required data accurately and on time
*Support service users attendance at ECT providing emotional and practical support.
*Identify ways mental health may be affecting an individual's emotions, thinking and behaviour and respond accordingly (MSE)
*Contribute to PATHS work and were trained and supported to do so use psychological informed interventions under the guidance and supervision.
* Use specific communication skills to build and sustain relationships with individuals and carers being aware of where barriers may exist; observe and record verbal and non-verbal communication, recognising how it may be relevant to the individual's condition
*In accordance with specific training undertake a lead role on the ward providing guidance and support to both service users and other staff (to include tissue viability, continence care, diabetes management, and other clinical areas as identified)
Person Specification
Qualifications
Essential
- *Computer skills
- *Diploma level 2
- *Completion of Level 3 Senior Healthcare Support Worker apprenticeship (or equivalent)
Experience
Essential
- *Previous experience of community working
- *Evidence of effective communication skills.
- *Evidence of effective interpersonal skills.
- *Good organisational skills.
- *Experience in liaising with partner agencies.
- *Experience in contributing to care planning.
- *Ability to accurately input
- Information onto Databases.
- *Have an understanding of the Harm Reduction ethos.
Desirable
- *Able to co-facilitate group work
- *Experience in managing difficult situations.
- *Experience in providing tenancy support work.
Person Specification
Qualifications
Essential
- *Computer skills
- *Diploma level 2
- *Completion of Level 3 Senior Healthcare Support Worker apprenticeship (or equivalent)
Experience
Essential
- *Previous experience of community working
- *Evidence of effective communication skills.
- *Evidence of effective interpersonal skills.
- *Good organisational skills.
- *Experience in liaising with partner agencies.
- *Experience in contributing to care planning.
- *Ability to accurately input
- Information onto Databases.
- *Have an understanding of the Harm Reduction ethos.
Desirable
- *Able to co-facilitate group work
- *Experience in managing difficult situations.
- *Experience in providing tenancy support work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
