Team Administrator

Southern Health NHS Foundation Trust

This job is now closed

Job summary

Our Older Persons Community Mental Health Team has a Team Administrator post. We are currently looking for an efficient and motivated Team Administrator to join our busy multi-disciplinary clinical team. This post involves working in an office setting alongside and supporting clinicians in Lymington. This relatively new and exciting role is essential to the future working of the service and you will be a truly valued member of our team.

Main duties of the job

Your main responsibilities are:

*Provide high quality administrative and secretarial support services to the Older Persons Community Mental Health Team.

*Work efficiently with current systems and processes and ensuring security and accessibility of relevant information and documentation and to help underpin the smooth running of the office.

You will also need to have:

*Compassion and empathy.

*Positive approach to patient care.

*Ability to demonstrate excellent Organisational, IT, Administration and Secretarial skills.

*Strong communication skills.

*Experience liaising with both internal and external stakeholders on a daily basis

*Excellent attention to detail.

*Be approachable and welcoming to patients in all settings.

*Capable of using your own initiative, as well as working under the direction of the team Administration Manager.

*Able to adopt a flexible approach and enjoy working as part of a skill mixed team.

*Good knowledge of diary management.

*Experienced in transcription of clinical letters using digital dictation system preferred but can be taught on the job.

*Experienced in managing a high volume of telephone calls from often distressed patients and family members.

*Experienced in minute taking.

*Friendly and approachable.

*Patient focused.

*Ability to work in a multi-disciplinary team.

Free Parking available on site!

If this role sounds of interest to you and you think this could be the right career for you, then please get in touch!

About us

Are you committed to providing remarkable care and service?Are you passionate about helping people and want to make a difference every day?We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Date posted

20 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

348-SW-3001

Job locations

South Efford House

Milford Road, Everton

Lymington

Hampshire

SO41 0JD

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

RSA II or equivalent in typing/word processing.
Excellent standard of written and oral English.

Person Specification

Qualifications

Essential

RSA II or equivalent in typing/word processing.
Excellent standard of written and oral English.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.