ISPA Administrator

Job summary

An exciting opportunity has arisen for a flexible and dynamic individual to join our Administration Service based within Mid & North Hampshire.

The role is based at Avalon House in Winchester. A full driving licence and access to a vehicle for work purposes is essential.

Our aim is to provide high quality, safe services which improve the health, wellbeing and independence of the people we care for. We deliver these services to our community so you will feel a real sense of achievement and that your work makes a difference to local people's lives.

If you are committed to providing high quality patient care, enjoy working in a fast-paced, ever-changing environment and can demonstrate strong administration and excellent customer service skills, please contact us to talk about the opportunities and come for a visit.

The service is 7 days a week - so occasional weekend working, and bank holidays is included within this role. Our service works flexibly between Base and Home working.

Informal questions or a visit to the Team are welcomed! Please get in touch to see what the Mid & North has to offer.

Main duties of the job

The successful post holder will assist in delivering a smooth and efficient administration service, working within a demanding but rewarding environment, contributing to patient care. You will ensure that patient's Telephone calls and Referrals are dealt with in a timely and professional manner. The post holder will proactively and positively contribute to the successful overall performance of the Trust. Providing the best service to our patients is vital and you will therefore be passionate about patient care and customer service.

In order to ensure we provide a patient focused service, an excellent telephone manner is essential, as is the ability to work calmly under pressure and to use your initiative. You will need to demonstrate a flexible approach to ensure tasks are carried out and service specific guidelines are met.

About us

Are you committed to providing remarkable care and service?

Are you passionate about helping people and want to make a difference every day?

We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

• Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
• We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
• We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Avalon House

Chesil Street

Winchester

Hampshire

SO23 0HU

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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