Administrator

Job summary

Are you looking for a rewarding administration career where you can make a real difference to people's lives?

We are seeking an experienced Administrator to join the Central Community Mental Health Team, based at College Keep. You would be joining a large, friendly, hard-working team who strive to provide the best possible care for their patient group. We are happy to consider full time or part time applicants.

The Central Community Mental Health Team offers secondary care for adults aged 18 - 65 with severe and enduring mental health issues. This post will be part of an established, supportive administration team who support the clinicians and consultants with day-to-day activities as well as providing a compassionate and professional service to our clients. With a focus on staff wellbeing, we provide an inclusive, supportive place of work where you can grow and develop.

We are located near Oxford Street in Southampton City Centre which is close to the waterfront and Ocean Village.

Brief overview of the key elements:

*Providing first point of contact to service users

*Dealing with incoming emails

*Reception duties as required

*Providing administrative support to the wider clinical team

*Processing referrals

*Booking and amending appointments

*Typing of clinical correspondence

For further information about the post, or if you would like to have an informal discussion or visit, please contact Lynsey Lewis, Admin Manager, or Alisha Adams, Admin Supervisor, on 02382 310726.

Main duties of the job

We are looking for a self-motivated, enthusiastic and organised individual that can work well in a busy environment with conflicting demands. You will need to be a good team player, have a can-do attitude, and be able to show initiative.

We pride ourselves in delivering an efficient patient-focused service and therefore you will enjoy communicating with patients and have a respectful, caring manner. You will have a flair for handling high call volumes and need to have the capacity to manage complex, sensitive and confidential information.

The successful candidate will have strong administration skills and high attention to detail. IT knowledge and skills are essential as you will be using various Microsoft applications; Excel, Word and Outlook, as well as Electronic Patient Record systems such as RIO and Care Director (full training will be supplied). A good standard of literacy and numeracy is required, along with the ability to maintain accurate records to ensure the smooth running of the service.

If you enjoy a fast-paced environment, can stay calm under pressure, are able to multitask and prioritise, and have a flexible approach to work, we would love to receive your application.

About us

Are you committed to providing remarkable care and service?

Are you passionate about helping people and want to make a difference every day?

We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

• Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
• We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
• We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

College Keep

4-12 Terminus Terrace

Southampton

Hampshire

SO14 3DT

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

College Keep

4-12 Terminus Terrace

Southampton

Hampshire

SO14 3DT

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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