Apprenticeship Team Administrator

Job summary

An exciting opportunity has arisen within Southern Health Foundation Trust (SHFT) to appoint an efficient and motivated Apprentice Team Administrator to work within our 0-19 Children and Family Services team. You will be joining a leading organisation that is both forward thinking and innovative. SHFT is committed to improving the quality of child health services across Hampshire and takes pride in rewarding the success of its staff.

Children and Family 0-19 Service are looking for an apprentice to join the service to support our administratation staff. The successful candidate will be expected to undertake and complete a level 2/3 (dependant on experience) customer service apprenticeship whilst working in a busy office.

This post will be fully funded with 20% of the working week undertaking NVQ supported studies. The other 80% of the week you will be supporting the 0-19 Children and Family teams.

The Team Administrator is integral to providing comprehensive administrative support to the clinicians who support the delivery of the Healthy Child Programme (HCP) to children, young people and families living within Hampshire.

With a positive approach to customer care you will need to be able to demonstrate excellent communication skills, prioritise your workload and manage your time efficiently.

Main duties of the job

The Team Administrator will work in collaboration with the clinical and non-clinical team members and will have responsibility for managing the administrative process for booking appointments, managing referrals and transfers in and out of the team using the Open RiO electronic patient system, in accordance with standard operating procedures.

The Team Administrator will work closely with the Line Manager for delegation of day-to-day duties, with the Area Administrative Lead having overall management responsibility for administrative processes within the team.

The Team Administrator will provide an excellent customer service experience for clients and stakeholders and will be expected to represent the Children and Family Services in a positive and professional manner at all times.

About us

Are you committed to providing remarkable care and service?

Are you passionate about helping people and want to make a difference every day?

We want to meet you!

Southern Health is one of the largest Foundation Trusts in the UK, specialising in mental health, adult and child community health and learning disabilities. We are committed to promoting the welfare and safeguarding of children, young people and adults at risk of abuse and neglect through our 6,500 strong workforce.

Southern Health has over 300 sites across the county and we serve 1.5 million people throughout all stages of their lives. Our aim is to work alongside the people we support (and our health and care partners) to deliver the best possible care and constantly improve.

Here at SHFT we have so much to be proud of:

• Working as a team and supporting each other, we put patients and our staff at the heart of everything we do.
• We have a skilled and diverse workforce and are committed to our staff development, offering bespoke training packages, leadership pathways and career opportunities.
• We offer a variety of benefits such as an amazing pension scheme, generous annual leave, Childcare Choices scheme, many discounts (Blue Light card, The Company Shop, NHS Staff Discounts, cycle to work scheme) and much more.

Come to work with us, together we will provide outstanding treatment and care to improve lives.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Aldershot Centre for Health

Hospital Hill

Aldershot

Hampshire

GU11 1AY

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Aldershot Centre for Health

Hospital Hill

Aldershot

Hampshire

GU11 1AY

Employer's website

https://www.southernhealth.nhs.uk/ (Opens in a new tab)

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