Patient Safety Manager

Southport And Ormskirk NHS Trust


This job is now closed

Job summary

We are looking for a talented and highly motivated individual who wants to make a real difference to our patients and staff, to join our team at Southport & Ormskirk NHS Trust as the Women & Children's Business Unit Patient Safety Manager.

We are seeking an inspirational, influential leader who is confident, dynamic, visible and has experience working at a senior level in healthcare, particularly in the management of risk, Incidents, governance and complaints.

Main duties of the job

This role presents the opportunity to join the Governance team, who are committed to continuously improving, adapting and trialling new innovative ways of working, and workforce models, to deliver a positive environment in which our staff can flourish and fundamentally to ensure excellent patient experience and outstanding care.

The individual will work in the Women's & Children's Clinical Business Unit have extensive experience in risk, incidents, governance and complaints management, with a focus on quality improvement and learning lessons to ensure the provision of safe, high quality care.

About us

Southport and Ormskirk Hospital NHS Trust provides healthcare in hospital and the community to 258,000 people across Southport, Formby and West Lancashire.

Acute care is provided at Southport and Formby District General Hospital and Ormskirk District General Hospital. This includes adults' and children's accident and emergency services, intensive care and a range of medical and surgical specialities. Women's and children's services, including maternity, are provided at Ormskirk hospital.

The North West Regional Spinal Injuries Centre at Southport hospital provides specialist care for spinal patients from across the North West, North Wales and the Isle of Man.

The Trust also provides sexual health services for the Metropolitan Borough of Sefton.

Job description

Job responsibilities

The successful candidate must be a role model demonstrating the Trust values, who will be able to critically analyse, supportively challenge and provide exceptional oversight into the management of incidents, risks and complaints for the business unit.

The successful candidate must have excellent time management skills, be flexible, adaptable and able to work to tight deadlines, producing written documents to a high standard with detailed analysis to support in the identification of issues and themes.

The patient safety manager will be a source of support and guidance for the staff within the business units and directorates as well as managing the Women & Children's Governance Team, to ensure that the verbal and written communication with patients, families and staff is of an excellent standard and that lessons learnt are shared appropriately both within the business unit, and broader.

The successful candidate will have the exciting opportunity to use findings and learning to have an impact and influencing change where required, to ensure the best possible experience and outcomes for our patients.

See Attached Job Description for further details.

Advert Date: 03-May-2022

Closing Date: 17-May-2022

Shortlisting Date: 18-May-2022

Proposed Interview Date: 24-May-2022

Person Specification



  • Educated to Degree level or a proven track record working with patient safety/ governance responsibilities in a healthcare setting


  • ECDL
  • Clinical Professional Qualification (currently registered)

Konwledge and Experience


  • Experience of managing a team
  • Knowledge andexperience of clinical risk management
  • Knowledge and experience of handling complaints and concerns
  • Knowledge and experience in root cause analysis
  • Experience of working in healthcare (preferably medicine)

Skills and Abilities


  • Excellent oral and written communication and presentation skills
  • Critical analysis of complex information
  • Good interpersonal skills - ability to analyse, critique, challenge and negotiate
  • Able to work within the Multidisciplinary team
  • Organisational, planning and prioritisation skills working to tight deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Southport And Ormskirk NHS Trust



Wigan Road


L39 2AZ

Employer's website (Opens in a new tab)

For questions about the job, contact:

Matt Stephen


Date posted

03 May 2022

Pay scheme

Agenda for change


Band 7


£40,057 to £45,839 a year per annum


Fixed term


12 months

Working pattern


Reference number


Job locations


Wigan Road


L39 2AZ

Supporting documents

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