First Line IT Engineer
Southport And Ormskirk NHS Trust
This job is now closed
Job summary
First Line IT Engineer
Permanent
Full Time - 37.5 hours per week
This role is part of the first line support service in the End User Services team and acts as the first point of contact for the IT Department for all staff who use the Trust's IT services either as employees or under a service level agreement with the Trust.
Main duties of the job
The post holder provides first line support services to the Trust's end users, their devices (including telephones), applications and services as well as those staff from other organisations who receive those same support services under a service level agreement. The post holder plays a key role in the following ITIL (IT Infrastructure Library) service management processes:-
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- Incident management
- Problem management
- Change management
- Request fulfilment
- Release and deployment management (client assets)
- Identity management
About us
Southport and Ormskirk Hospital NHS Trust provides healthcare in hospital and the community to 258,000 people across Southport, Formby and West Lancashire.
Acute care is provided at Southport and Formby District General Hospital and Ormskirk District General Hospital. This includes adults' and children's accident and emergency services, intensive care and a range of medical and surgical specialities. Women's and children's services, including maternity, are provided at Ormskirk hospital.
Date posted
11 May 2022
Pay scheme
Agenda for change
Band
Band 4
Salary
£22,549 to £24,882 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
347-4136112
Job locations
Ormskirk District General Hospital
Ruff Lane
Ormskirk
L39 4QX
Employer details
Employer name
Southport And Ormskirk NHS Trust
Address
Ormskirk District General Hospital
Ruff Lane
Ormskirk
L39 4QX
Employer's website
https://www.southportandormskirk.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
Privacy notice
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