Complaints and Governance Officer
Southport And Ormskirk NHS Trust
This job is now closed
Job summary
Are you interested in in governance; namely complaints, incidents and risk management?
We are looking to recruit an enthusiastic individual to work as part of the Women's & Children's Governance Team in the role of Governance Officer.
This is an exciting and varied role where you will have the opportunity to build and develop relationships with staff from a variety of areas, gain an understanding of the complaints and incidents management procedures and the importance of their timely completion.
Main duties of the job
Key jobs will include:
- Administration of patient safety meetings.
- Reviewing and managing incidents and complaints that come in on a daily basis.
- Supporting and compiling complaint responses.
- Supporting the investigation of incidents and serious incidents that require RCA reports.
- Liaising with clinical and non-clinical staff to assist in all aspects of governance support.
- Producing reports on key governance trends.
About us
We pride ourselves on being supportive and developing good relationships with the teams we support.
Working for our team will give you significant exposure to building rapports with leads in a number of clinical and non-clinical areas within the CBU and also throughout the Trust, including Women's & Children's Clinical Business Unit, the Integrated Governance Team and the Executive Team.
Date posted
03 May 2022
Pay scheme
Agenda for change
Band
Band 4
Salary
£22,549 to £24,882 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
347-4157929
Job locations
Ormskirk Hospital
Wigan Road,
Ormskirk
L39 2AZ
Employer details
Employer name
Southport And Ormskirk NHS Trust
Address
Ormskirk Hospital
Wigan Road,
Ormskirk
L39 2AZ
Employer's website
https://www.southportandormskirk.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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