Job summary
We are looking to appoint a Programme Lead for Governance and Data on a Bank basis, to provide expertise, advice and support for operational and corporate services across the Trust to ensure learning from relevant data enabling continuous improvement in quality and safety.
The Programme Lead will be responsible for the robust management of the data systems and process management linked to Nursing and Governance portfolios. The post holder will work closely with other senior leaders within Nursing and Governance, the wider organisation and external organisations as required.
As Programme Lead, you will be responsible for the robust development, management and day to day maintenance of the data systems and reporting processes that enable this work to be undertaken in a timely way.
The lead will be expected to display the Trust values at all times working as part of collective leadership team which will ensure that the effectiveness and safety of patient care is delivered in a patient centred manner whilst ensuring that decision making is as close to the patient as possible.
The post holder will ensure that effective systems and processes are in place to deliver safe, secure and leading edge practice that reduces risks for services users, improves peoples experience of services and leads to better outcomes.
Main duties of the job
You will represent the Directorate of Nursing and Governance in key relationships, both in relationships with external partners, agencies and networks and within the operational management and governance structures of the Trust, providing a consultative and advisory role to the Trust on matters relevant to the post portfolio.
You will be responsible for working collaboratively and ensuring good working relationships with the Care Group Managing Directors, Care Group Director of Nursing and Quality and Directorate Leaders along with other senior officers of the Trust. You will be proactive in ensuring that safety, effectiveness and patient experience is at the forefront in dealing with any cross-boundary issues.
As Programme Lead, you will communicate effectively to provide and receive complex, highly sensitive or contentious information. Information will be shared between Trust and commissioners in clinical and non-clinical areas where the atmosphere may be hostile or extremely emotive. You will also be able to communicate highly complex information which requires tact, sensitivity and negotiation skills / presenting complex information across partner agencies.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Job description
Job responsibilities
As Programme Lead, you will manage the data compliance processes associated with the portfolio which includes ongoing assessment, analysis, interpretation and management of data.
You will coordinate the investigation of queries, concerns and complaints related to the portfolio in line with Trust policies. You will develop action plans to address any identified deficiencies, disseminate information to colleagues on any lessons learned and be responsible for the management of these.
Acting as the Trusts single point of access for the reporting of data within the portfolio, you will liaise external agencies as needed to ensure reporting requirements are met in line with contractual obligations.
You will lead and support the Quality Governance data and assurance reporting/analysis systems to meet internal quality assurance and performance requirements - as well as to meet regulatory and commissioning compliance standards.
Taking responsibility for a portfolio of corporate operational functions, systems and processes, you will action monitoring and external reporting together with operational support to the Relevant Trust groups and committees. You will ensure effective implementation of corporate systems relevant to the portfolio and developmental programmes for improvement and assurance of compliance with regulatory standards.
You will provide expert consultation and advisory service to the Trust in matters related to the portfolio, including co-ordinating the systems for identification, dissemination and resolution of the remedial actions and lessons learned from any relevant queries and complaints, audit findings and alert management.
Further details can be found in the attached summary of duties.
Job description
Job responsibilities
As Programme Lead, you will manage the data compliance processes associated with the portfolio which includes ongoing assessment, analysis, interpretation and management of data.
You will coordinate the investigation of queries, concerns and complaints related to the portfolio in line with Trust policies. You will develop action plans to address any identified deficiencies, disseminate information to colleagues on any lessons learned and be responsible for the management of these.
Acting as the Trusts single point of access for the reporting of data within the portfolio, you will liaise external agencies as needed to ensure reporting requirements are met in line with contractual obligations.
You will lead and support the Quality Governance data and assurance reporting/analysis systems to meet internal quality assurance and performance requirements - as well as to meet regulatory and commissioning compliance standards.
Taking responsibility for a portfolio of corporate operational functions, systems and processes, you will action monitoring and external reporting together with operational support to the Relevant Trust groups and committees. You will ensure effective implementation of corporate systems relevant to the portfolio and developmental programmes for improvement and assurance of compliance with regulatory standards.
You will provide expert consultation and advisory service to the Trust in matters related to the portfolio, including co-ordinating the systems for identification, dissemination and resolution of the remedial actions and lessons learned from any relevant queries and complaints, audit findings and alert management.
Further details can be found in the attached summary of duties.
Person Specification
Qualifications
Essential
- To be able to demonstrate analytical and intellectual skills, ability to gather and manipulate information at advanced level and ability to manage advanced levels of knowledge through: Masters level academic qualification in a health or management related topic
- Or: First degree or equivalent and demonstration of academic capability to achieve masters level academic qualification
Experience
Essential
- Significant experience in a senior management role, to evidence use of strategic and operational management skills and thinking skills.
- To demonstrate ability to manage in a crisis, make decisions under pressure and be self-reliant evidenced by significant experience in lead specialist role used for trust wide guidance or advice.
- Evidence of using mentoring, coaching and assessment knowledge
- Ability to demonstrate knowledge and skill in investigation, review and data analysis through multiple experiences of investigation and governance review processes where information collation and analysis are required
- Ability to demonstrate and maintain emotional resilience and personal management of health and well-being within a demanding health and social care environment through positive outcomes from significant experience in a complex role, requiring multiple knowledge and skills application.
Skills
Essential
- To be able to demonstrate understanding and experiential knowledge of governance and development.
- Demonstration of advanced transactional management skills and knowledge of range of models of management acquired through qualification or learning
- Able to demonstrate knowledge and understanding of the:
- a)Contemporary evidence and position regarding governance and regulation.
- b)Current themes and national practice issues in quality and governance, with understanding of national information and guidance systems.
- c)Legislative framework NHS FTs are required to work within and the local and national assurance and reporting processes required to demonstrate compliance.
- d)Contemporary health and social care economic and political local and national strategy and the implications for the Trust.
Person Specification
Qualifications
Essential
- To be able to demonstrate analytical and intellectual skills, ability to gather and manipulate information at advanced level and ability to manage advanced levels of knowledge through: Masters level academic qualification in a health or management related topic
- Or: First degree or equivalent and demonstration of academic capability to achieve masters level academic qualification
Experience
Essential
- Significant experience in a senior management role, to evidence use of strategic and operational management skills and thinking skills.
- To demonstrate ability to manage in a crisis, make decisions under pressure and be self-reliant evidenced by significant experience in lead specialist role used for trust wide guidance or advice.
- Evidence of using mentoring, coaching and assessment knowledge
- Ability to demonstrate knowledge and skill in investigation, review and data analysis through multiple experiences of investigation and governance review processes where information collation and analysis are required
- Ability to demonstrate and maintain emotional resilience and personal management of health and well-being within a demanding health and social care environment through positive outcomes from significant experience in a complex role, requiring multiple knowledge and skills application.
Skills
Essential
- To be able to demonstrate understanding and experiential knowledge of governance and development.
- Demonstration of advanced transactional management skills and knowledge of range of models of management acquired through qualification or learning
- Able to demonstrate knowledge and understanding of the:
- a)Contemporary evidence and position regarding governance and regulation.
- b)Current themes and national practice issues in quality and governance, with understanding of national information and guidance systems.
- c)Legislative framework NHS FTs are required to work within and the local and national assurance and reporting processes required to demonstrate compliance.
- d)Contemporary health and social care economic and political local and national strategy and the implications for the Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
