Tees Esk and Wear Valleys NHS Foundation Trust

Community Support Worker

The closing date is 10 July 2025

Job summary

This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.

An exciting opportunity has arisen for the post of a Community Support Worker in Sedgefield North Community Treatment and Intervention Team based at Enterprise House, Spennymoor. The service is open 09.00 - 17.00 hrs Monday- Friday.

The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.

The role will involve improving the lives of people with complex mental health disorders by supporting a team of professionals in the treatment, intervention, and management of their identified mental health needs through the delivery of excellent services to promote recovery and wellbeing.

Main duties of the job

To be compassionate in meeting the needs of patients and their carers.

Maintain safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs.

Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policies

Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.

Completes patient assessment tools and accurately summarises within patient care records as directed.

Identifies changes in patients' presentation and acts, reports and records appropriately.

Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.

Assists in the provision of health education and advice on health promotion to patients and their carers.

Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.

About us

This is an opportunity to become a member of a well established supportive and enthusiastic multi-disciplinary team. The aim is to aid individuals to achieve the highest level of independence and recovery possible reflective of their situation and bring about change that is positive and improves a person's quality of life. We aim to support recovery, health, well-being and social participation. In order to do so we will support you in training and development. You will be offered regular supervision and participate in team developments. We utilise Huddles, cells, Daily Decision Meetings and complex case discussion all with the aim of promoting recovery, and delivering excellent quality care in addition to supporting the team in MDT decision making.

We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community .

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-DDA-082-25-A

Job locations

Enterprise House

Green Lane Industrial Estate, Meadowfield Avenue

Spennymoor

DL16 6JF


Job description

Job responsibilities

This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent.Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Job description

Job responsibilities

This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent.Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Person Specification

Qualifications

Essential

  • Diploma in Health and Social Care level 2 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy level 2
  • Successful completion of Trust's full HCA Framework within 6-month probationary period

Experience

Essential

  • Previous experience as a Band 2/3 HCA or equivalent in a care environment

Desirable

  • Previous experience of working with people with mental/social health needs or learning disabilities.

Skills

Essential

  • Effective verbal and written communication skills
  • Competency in record keeping
  • Time management and ability to prioritise effectively

Desirable

  • Competency in venepuncture
  • Competency in ECGs
Person Specification

Qualifications

Essential

  • Diploma in Health and Social Care level 2 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy level 2
  • Successful completion of Trust's full HCA Framework within 6-month probationary period

Experience

Essential

  • Previous experience as a Band 2/3 HCA or equivalent in a care environment

Desirable

  • Previous experience of working with people with mental/social health needs or learning disabilities.

Skills

Essential

  • Effective verbal and written communication skills
  • Competency in record keeping
  • Time management and ability to prioritise effectively

Desirable

  • Competency in venepuncture
  • Competency in ECGs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Enterprise House

Green Lane Industrial Estate, Meadowfield Avenue

Spennymoor

DL16 6JF


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Enterprise House

Green Lane Industrial Estate, Meadowfield Avenue

Spennymoor

DL16 6JF


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Angela Cross

angela.cross2@nhs.net

01914415950

Details

Date posted

26 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-DDA-082-25-A

Job locations

Enterprise House

Green Lane Industrial Estate, Meadowfield Avenue

Spennymoor

DL16 6JF


Supporting documents

Privacy notice

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