Job summary
The post holder will take responsibility for a personal portfolio of internal training courses and will be responsible for the administration function for all the courses allocated. This will include booking trainers, venues, catering and equipment formandatory and other training events as appropriate.
The post holder will be responsible for receiving and processing applications for events, ensuring all data is maintained accurately on appropriate training databases including the Oracle Learning Management system in line with Trust policy and legislation.The post holder will provide information, advice and guidance to all staff relating to scheduled or unscheduled training events and deal with any queries.
Main duties of the job
Provide typed work of a high standard to support the team including but not exclusive to: handouts, flyers, Emails, letters, registers, reports on bookings etc.Use mail merge and check for accuracy prior to distribution.Cancel and rearrange training courses where applicable.Provide and prepare workshop materials, training packs, handouts, evaluations, attendance certificates etc as required ensuring all documents are up to date and accurate and provide these within the agreed timescales.Ensure training rooms are adequately stocked while rooms are managed by the team and maintain stock stationery for the department and any ad hoc requirements as necessary via CARDEA.To provide information, advice and guidance to staff and trainers.Create reports as requestedUtilise a range of software packages to store and update training programmes and materials and to use for production of reports.Maintain quality of service and information provided both directly to staff and on the web pages.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Person Specification
Experience
Essential
- NVQ3 Business Admin or extensive experience
- Extensive use of Microsoft packages
- Experience using Oracle Learning Management/ESR
- Experience of working in a very busy office
- Experienced in reception duties
- Extensive knowledge of date input
Desirable
- Experience of working in an education or training environment
- Experience of working in a large complex organisation.
Knowledge
Essential
- Demonstrable knowledge of information governance requirements in the NHS
- Extensive knowledge of date input
Desirable
Qualifications
Essential
- 5 GCSE's or equivalent including Maths and English
- Relevant ICT qualification at level 2
- NVQ Level 3 Business Administration/ Extensive Experience
- Extensive knowledge of Microsoft packages
Desirable
- Level 3 Information & Guidance
- Knowledge of CARDEA procurement system
Person Specification
Experience
Essential
- NVQ3 Business Admin or extensive experience
- Extensive use of Microsoft packages
- Experience using Oracle Learning Management/ESR
- Experience of working in a very busy office
- Experienced in reception duties
- Extensive knowledge of date input
Desirable
- Experience of working in an education or training environment
- Experience of working in a large complex organisation.
Knowledge
Essential
- Demonstrable knowledge of information governance requirements in the NHS
- Extensive knowledge of date input
Desirable
Qualifications
Essential
- 5 GCSE's or equivalent including Maths and English
- Relevant ICT qualification at level 2
- NVQ Level 3 Business Administration/ Extensive Experience
- Extensive knowledge of Microsoft packages
Desirable
- Level 3 Information & Guidance
- Knowledge of CARDEA procurement system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
