Bank Healthcare Assistant

Job summary

Are you experienced in working with people with mental ill health or learning disabilities? Are you passionate about improving the lives of people with mental ill health or learning disabilities?

Do you have time and flexibility to work across a range of services on an as and when basis as clinical demand arises? Do you have experience of working in a similar environment?

If so, this is an exciting opportunity to work across Tees, Esk and Wear Valley's Adult Mental Health, Learning Disability and Older Peoples' inpatient services in Teesside, County Durham and North Yorkshire.

Successful applicants will be required to complete a mandatory training programme within 8 weeks of commencement, which will provide the necessary skills to work effectively and safely within our unique services. This is approximately 8 days of training and includes 5 consecutive days of face to face training in Positive and Safe Care. It is therefore essential that applicants ensure that they can commit to this prior to applying.

We wish to recruit individuals with experience in a care setting, who have experience of supporting service users during challenging times, and who are flexible and enthusiastic with a positive caring attitude towards our client group. The role is varied and will include all aspects of care from promoting care plan delivery systems ensuring choice and client independence.

Main duties of the job

To provide the best possible experience for patients/clients/carers and families.

To assist in the delivery of patient care as directed by the nurse in charge of the unit/ward, undertaking duties and activities, with limited or indirect supervision.

Communicate with patients, carers and families in order to facilitate the implementation of care plans as a member of the care team.

Communicate with patients with mental ill health and/or learning disabilities, and their carers, overcoming barriers to understanding by effective listening and observation.

To assist patients in the provision of personal care

Identify change in patients/clients presentation and act, report and record appropriately.

Complete assessment tools.

Participate in the observation and engagement of patients as delegated by qualified staff

To accompany and provide support to patients away from clinical area dependent on contemporaneous risk assessment and as delegated by qualified staff. To include: social inclusion/community integration/transfer to and from appropriate areas eg. acute hospitals, police stations etc.

Make an electronic case note entry from own clinical observations of patient. Complete assessment tools and accurately summarise within patient care recordsTo promote at all times a positive image of people with mental health conditions and learning disabilities.

To promote at all times a positive image of the Temporary Staffing Service and the wider Trust.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.