Job summary
An exciting opportunity has arisen for a conscientious and supportive Project Management Officer to join our busy and dedicated team based within the Ridgeway at Roseberry Park.
Ridgeway is an inpatient forensic mental health unit providing services and delivering care to the Tees Valley area. This unit is situated on Marton Road, Middlesbrough and benefits from free on-site parking and is easily accessed by car, bus and bicycle.
As a member of the Ridgeway Admin Team, you will work in an open plan office alongside other administrators. The open plan office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, an interestin working in a health care setting and a 'can do' attitude.
Main duties of the job
The Project Management Officer role is pivotal in the day-to-day operations of the Ridgeway. The role involves providing administrative and organisational support in relation to recruitment to the service, which will include:
Advertising vacancies on track
Contacting candidates
Liaising with the recruiting manager and updating vacancies on TRAC .
Working closely the with the Trust central recruitment team.
Setting up personal files.
Coordinating Interviews.
Linking with managers to agree start dates and inductions for new starters to the service.
Monitoring special leave requests, supporting any reviews of flexible working requests, sickness absence.
Duties will include:
- Providing admin support.
- Central point of contact to alert to staff sickness, bring forward system to chase up return to work.
- Linking with HR.
- Running reports. Providing Line Manager with data to enable a decision to progress.
- Collating paperwork in relation to sickness.
- Arranging diary appointments for Return-to-Work interview and provide the relevant paperwork.
- Arrange formal sickness meetings and collate all necessary paperwork.
- Support Manager with sickness process.
- Chase up self-certificates / medical certificate.
We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload and meet deadlines and build strong working relationships with a variety of people.
About us
Benefits for staff working in the Trust include:
- Free parking, car sharingand Cycle to Work Scheme.
- Access to Trust gyms, independent counselling, physiotherapy, Occupational Health, free flu vaccinations, Employee Support, Mindfulness Training, Employee Psychology and Staff Retreats.
- Generous NHS pensionand annual leave package (27 daysplus bank holidays).
- Regular 1-2-1s, quarterly supervision and annual appraisal, providing opportunity for discussion around achievements, challenges, aspirations and training and development opportunities.
Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals, highlighting outstanding workthrough our Greatix and Star Award schemes.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Our organisation is on a 'Journey to Change', creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our staff, for the right roles, at the right time.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
- Degree in a relevant subject or equivalent level knowledge
- ITQ Level 2 or equivalent
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Desirable
- Project or Programme Management certification
Experience
Essential
- Demonstrable experience of providing administrative or project support within an office or project environment
- Demonstrable experience of managing a defined piece of work including: Planning, Monitoring essential tasks and taking appropriate action, Meeting deadlines, Using Microsoft packages, Writing reports, Effective communication, Note or minute taking, Adhering to defined procedures and guidelines
- Team working
Desirable
- Experience of working in NHS
- Experience of working in a Programme or Project Office
- Experience of supervising staff
- Experience of organising meetings/conferences/ workshops
Knowledge
Essential
- Understanding of programme/project working principles and tools
- Understanding of the Trust's Programme/Project Frameworks (within agreed timescale)
- Understanding of the Trust's Quality Improvement System (QIS) within agree timescale
- Understanding of the principles of confidentiality
Skills
Essential
- Able to type and input data accurately and efficiently.
- Able to use Microsoft office applications effectively.
- Ability to communicate effectively to a wide range of people.
- Able to motivate or persuade people to follow a course of action.
- Able to time manage, prioritise and organise effectively.
- Able to take decisions within the scope of the role and escalate as appropriate.
Person Specification
Qualifications
Essential
- Degree in a relevant subject or equivalent level knowledge
- ITQ Level 2 or equivalent
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Desirable
- Project or Programme Management certification
Experience
Essential
- Demonstrable experience of providing administrative or project support within an office or project environment
- Demonstrable experience of managing a defined piece of work including: Planning, Monitoring essential tasks and taking appropriate action, Meeting deadlines, Using Microsoft packages, Writing reports, Effective communication, Note or minute taking, Adhering to defined procedures and guidelines
- Team working
Desirable
- Experience of working in NHS
- Experience of working in a Programme or Project Office
- Experience of supervising staff
- Experience of organising meetings/conferences/ workshops
Knowledge
Essential
- Understanding of programme/project working principles and tools
- Understanding of the Trust's Programme/Project Frameworks (within agreed timescale)
- Understanding of the Trust's Quality Improvement System (QIS) within agree timescale
- Understanding of the principles of confidentiality
Skills
Essential
- Able to type and input data accurately and efficiently.
- Able to use Microsoft office applications effectively.
- Ability to communicate effectively to a wide range of people.
- Able to motivate or persuade people to follow a course of action.
- Able to time manage, prioritise and organise effectively.
- Able to take decisions within the scope of the role and escalate as appropriate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
