Job summary
An exciting opportunity has arisen for a kind and dedicated administrator / individual to join our friendly and dedicated team at a busy dementia inpatient assessment ward at Foss Park Hospital
Wold View is an inpatient mental health ward providing services and delivering care to older people in the York & Selby area.
The ward is situated in the purpose build hospital just 10 minutes drive from York City Centre. The hospital benefits from free on-site parking and is easily accessed by car, bus and bicycle.
As a member of the team name, you will work in an inpatient ward office, alongside another clinical team administrator to provide support to the clinical staff within the ward.
The ward office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
Main duties of the job
This role is at the heart of the multi-disciplinary team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with clinicians, healthcare support workers, porters, catering staff etc. to ensure that they have everything they need to provide the best possible care to our service users.
We are looking for someone who feels comfortable multi-tasking in a busy environment and that can prioritise their workload and work to deadlines. An individual with excellent understanding and experience of using IT software such as Microsoft Office which will be used to maintain the trust systems and processes.
The successful candidate will have contact with service users, families and carers as well as members of the public, and will require excellent interpersonal skills and possess and uphold the trust values of Respect, Compassion and Responsibility.
About us
With a starting salary of £22,816 pro rata per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts and, it's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues from across the Trust to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.
Job description
Job responsibilities
We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.
To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements.
Additional contact details:
Karen Willis, Locality Admin Manager MHSOP NYY&S
karen.willis13@nhs.net
Job description
Job responsibilities
We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.
To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements.
Additional contact details:
Karen Willis, Locality Admin Manager MHSOP NYY&S
karen.willis13@nhs.net
Person Specification
Essential
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).
Experience
Essential
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
- Microsoft Office applications (Word, Excel and Outlook).
- Experience of working autonomously and proactively.
Desirable
- Experience of supervising/training junior administrative staff.
- administrative experience in a clinical or health care support environment.
Knowledge
Essential
- Understanding of confidentiality and the associated legal and policy requirements.
- Knowledge of office systems and processes
- Understanding of compassionate care
Desirable
- Working knowledge of medical/psychological terminology.
Person Specification
Essential
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).
Experience
Essential
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
- Microsoft Office applications (Word, Excel and Outlook).
- Experience of working autonomously and proactively.
Desirable
- Experience of supervising/training junior administrative staff.
- administrative experience in a clinical or health care support environment.
Knowledge
Essential
- Understanding of confidentiality and the associated legal and policy requirements.
- Knowledge of office systems and processes
- Understanding of compassionate care
Desirable
- Working knowledge of medical/psychological terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
