Job summary
An exciting opportunity has arisen within Easington North Community Mental Health Team.
You will support the team with administration duties and you will be a vital member of our team. Our administrating clerical team are front of house and liaise with patients daily. You will also support with our daily huddles capturing information, documenting in a timely, concise and clear way. You may also need to accommodate urgent requests from senior staff to meet service demand.
Main duties of the job
The successful candidate will be working with Easington North as well as our sister team Easington South - both based at Merrick House. We are looking to employ a hardworking, conscientious individual who is able to present themselves in a professional manner. The successful candidate would be required to perform administrative duties, have an understanding of Information systems and be able to contribute to ongoing service development.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Job description
Job responsibilities
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administrationor equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
- Significant secretarial/admin experience
Desirable
- Secretarial/admin experience in a clinical environment
Knowledge
Essential
- Comprehensive knowledge of Microsoft Office applications (word, excel, outlook)
Desirable
- Working knowledge of medical/psychological terminology
Skills
Essential
- Good organisational and diary management skills
Desirable
Person Specification
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administrationor equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
- Significant secretarial/admin experience
Desirable
- Secretarial/admin experience in a clinical environment
Knowledge
Essential
- Comprehensive knowledge of Microsoft Office applications (word, excel, outlook)
Desirable
- Working knowledge of medical/psychological terminology
Skills
Essential
- Good organisational and diary management skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
