Service Manager

Tees Esk and Wear Valleys NHS Foundation Trust

Information:

This job is now closed

Job summary

We have an exciting opportunity for a Service Manager to operationally oversee mental health services in East Yorkshire. The post-holder will be responsible for supporting mobilisation, leading the operational functions & strategic development across 2 mental health services delivered in HMP Full Sutton & HMP Millsike. Additional health and justice teams may be added to this portfolio over time. We are looking for a professional, confident Service Manager who can lead, inspire & oversee delivery of the very best care across a range of teams.

They will be a key member of the senior management team and will be joining at a very exciting time, as we embark on a new service provision. The post holder will be instrumental in the development and success of these services.

The ideal candidate will have experience working in mental health services at a senior level and an understanding of working in the criminal justice system. They must have a strong teamwork ethic, extensive operational management experience and an ability to collaborate successfully across organisations. Experience in successful service development and improvement will be a key characteristic of the successful candidate.

The post holder will be responsible for ensuring clear interfaces with the collective team are in place and be a visible, collaborative partner with other health providers and the prison service. The post holder will work closely with all the health and justice service managers.

Main duties of the job

This post is responsible for leading the operational functions across several Health and Justice teams.

In conjunction with team managers and clinical leads, they will be responsible for maintaining the highest standards of safe care delivery to patients, addressing the challenges of such delivery within prison and criminal justice settings.

They will ensure key performance, quality framework and contract requirements are met. Partnership working is an essential and daily part of this role.

This role provides direction, support, coaching and hands onmanagement and leadership to the key issues of quality, safety, finance,performance, partnerships and governance.

About us

You can expect ongoing commitment and support for your Continuous Professional Development and robust supervision and appraisal.The trust has a strong focus on wellbeing with a range of activity and resources to support the successful applicant.

If you are looking for a new challenge in delivering and developing innovative services for people with mental health needs within the criminal justice system , you enjoy variety in your work and like to problem solve and wish to be part of a dynamic leadership team striving to make a difference for this population, then we want to hear from you.

Date posted

20 February 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-FMH-026-24

Job locations

HMP Full Sutton and HMP Millsike

Full Sutton, York

YO41 1PS


Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Qualifications

Essential

  • Degree level (or equivalent) training in a health or management subject.
  • A commitment to Continuous Professional Development and record of achievement.
  • Possession of post-graduate management qualification/masters degree (or willingness to work towards) or equivalent level of experience and knowledge

Desirable

  • Professional clinical qualification eg RMN, Dip SW, OT and have experience of the design and management of services.

Skills

Essential

  • Performance and data management
  • Excellent communication skills and the ability to manage key relationships with stakeholders both within and external to the organisation.
  • Ability to maintain a high degree of professionalism in the face of conflicting priorities and agendas.

Desirable

  • Quality Improvement
  • Coaching or Mentoring skills

Experience

Essential

  • Significant operational and budget management
  • Knowledge and experience of working within mental health services
  • Significant experience of management including project, service and operational management.
  • Experience of working to clinical governance agreements

Desirable

  • Experience working in Criminal Justice services
Person Specification

Qualifications

Essential

  • Degree level (or equivalent) training in a health or management subject.
  • A commitment to Continuous Professional Development and record of achievement.
  • Possession of post-graduate management qualification/masters degree (or willingness to work towards) or equivalent level of experience and knowledge

Desirable

  • Professional clinical qualification eg RMN, Dip SW, OT and have experience of the design and management of services.

Skills

Essential

  • Performance and data management
  • Excellent communication skills and the ability to manage key relationships with stakeholders both within and external to the organisation.
  • Ability to maintain a high degree of professionalism in the face of conflicting priorities and agendas.

Desirable

  • Quality Improvement
  • Coaching or Mentoring skills

Experience

Essential

  • Significant operational and budget management
  • Knowledge and experience of working within mental health services
  • Significant experience of management including project, service and operational management.
  • Experience of working to clinical governance agreements

Desirable

  • Experience working in Criminal Justice services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

HMP Full Sutton and HMP Millsike

Full Sutton, York

YO41 1PS


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

HMP Full Sutton and HMP Millsike

Full Sutton, York

YO41 1PS


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

General Manager

Janet Telford

janet.telford@nhs.net

07554438520

Date posted

20 February 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

346-FMH-026-24

Job locations

HMP Full Sutton and HMP Millsike

Full Sutton, York

YO41 1PS


Supporting documents

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