Job summary
Aligned with our Journey to Change, and our ambition to support people to lead their best possible lives, we are excited to be recruiting to a new and innovative role - Patient and Carer Co-Creation Group (PCCG) Facilitator for Older People's Mental Health Services (MHSOP) across North Yorkshire, York and Selby (Band 4, full-time).
Co-creation is one of our Trust's priorities. This role will enable us to seek out and act upon the voices of the people we work in a genuine, committed and meaningful way, so that together we can together improve the care that people receive.
The MHSOP PCCG is a key source of important insight and is instrumental in meaningful collaboration and co-production. This role is responsible for the effective management of the PCCG, ensuring that it remains relevant in the context of our changing service and Trust goals and priorities it is involved in and that the forum reflects the diversity of our patient and carer population.
We are looking for a friendly, reliable, compassionate, motivated, innovative and committed individual with an interest in working closely with older people and their families and carers.
You will need to have excellent communication skills, with an ability to adapt your style according to people's needs. An ability to use positive language to encourage genuine inclusion at all times is essential.
Main duties of the job
- Be the first point of contact for enquiries/requests for PCCG engagement, involvement and/or where a co-creation opportunity has been identified.
- Coordinate & advertise PCCG meetings/activities across NYY&S MHSOP, identify & coordinate speakers attending PCCG, supporting them to: use accessible content promoting inclusion & to engage with members in a meaningful, interactive way. Co-creation starts during consideration of an opportunity, through planning, implementation, & evaluation. Speakers should be encouraged to pitch potential improvement ideas to the PCCG as the very first step when a potential improvement idea is identified.
- Recruit new PCCG members, from a range of diverse backgrounds & needs, including those most likely to face health inequalities, through engagement activities within & outside PCCG.
- Support PCCG members in a person-centred way before, during, after meetings, & in between group activities (virtual touch points). In return, you will receive regular high-quality support/supervision from operational & clinical leaders.
- Support the members of the PCCG who hold specific roles e.g. Chair/Co-Chair.
- Support with internal 2-way flow of communication from PCCG, to Co-Creation Board. Sharing learning from activities, requesting additional support for local projects, & feeding information from Board to PCCG.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
Please see the attached Job Description for more information about the day to day expectations of this role.
All our vacancies are scored and shotlisted against the criteria set out in the attached JD and PS. Please make sure that you cover how you meet the criterias in your answers and supporting information. That way you are greatly improving your chances of being shortlisted for interview.
Please get in contact with us if you are interested in this exciting post and would like some more information about the PCCG and our services.
Tyra Sutton (Community Modern Matron)
tyra.sutton@nhs.net
Stacey Pollington (Service Manager for MHSOP Services across Scarborough, Whitby and Ryedale)
stacey.pollington@nhs.net
Job description
Job responsibilities
Please see the attached Job Description for more information about the day to day expectations of this role.
All our vacancies are scored and shotlisted against the criteria set out in the attached JD and PS. Please make sure that you cover how you meet the criterias in your answers and supporting information. That way you are greatly improving your chances of being shortlisted for interview.
Please get in contact with us if you are interested in this exciting post and would like some more information about the PCCG and our services.
Tyra Sutton (Community Modern Matron)
tyra.sutton@nhs.net
Stacey Pollington (Service Manager for MHSOP Services across Scarborough, Whitby and Ryedale)
stacey.pollington@nhs.net
Person Specification
Qualifications
Essential
- Foundation Degree in Health and Social Care OR NVQ Level 3 in Health and Social Care and achievement of the Foundation Degree within agreed timescale.
- Key skills in literacy, numeracy and ITQ level 2 (or equivalent)
Desirable
- Experience working with people with mental ill health or learning disabilities (paid or voluntary).
- Have a lived experience of using secondary mental health services
Experience
Essential
- Experience of working in groups, or facilitating a group.
- Experience of working with people who access mental health services on a regular basis, including Dementia.
- Experience of working with families and carers is advantageous.
Desirable
- Experience of working in partnerships with an understanding of co-creation.
- Experience of working collaboratively with families and carers.
- Experience of working in a multi-disciplinary setting.
Knowledge
Essential
- Has a broad understanding of mental health services and how legislation shapes services.
- Has a broad understanding of clinical governance in the NHS.
- Is aware of clinical risk assessment and how to use this in conjunction with their co-chair to safeguard the participants.
- Knowledge of safeguarding procedures.
- Evidence based knowledge of best practice in Older Adult and Dementia Care.
Desirable
- Knowledge of groups and group processes, including any dynamics which may occur.
Skills
Essential
- Active listening skills and the ability to forge and maintain excellent working relationships with patients and carers.
- Communicate complex and sensitive information effectively to patients, carers and families, and multi-disciplinary colleagues.
- To be able to work effectively as an MDT.
- To be able to manage own time and prioritise effectively.
- To be a motivational role model for others and to work positively.
- Ability to communicate in a way that recognises differences.
- Ability to communicate in a way that overcomes barriers to understanding.
- Ability to select and discuss sensitive and emotionally upsetting information.
- Ability to write to a high standard, for variety or purposes and audiences.
- Ability to present information to a variety of audiences.
Personal Attributes
Essential
- Committed to continual quality and service improvement.
- Self-aware and committed to continual professional and personal development.
- Able to accept and respond positively to feedback from supervision.
- Committed to promoting a positive image of people with mental health conditions and learning disabilities.
- Committed to promoting a positive image of the MHSOP NYY Service and the wider Trust.
Other
Essential
- Ability to travel independently in accordance with Trust policies and service need.
Person Specification
Qualifications
Essential
- Foundation Degree in Health and Social Care OR NVQ Level 3 in Health and Social Care and achievement of the Foundation Degree within agreed timescale.
- Key skills in literacy, numeracy and ITQ level 2 (or equivalent)
Desirable
- Experience working with people with mental ill health or learning disabilities (paid or voluntary).
- Have a lived experience of using secondary mental health services
Experience
Essential
- Experience of working in groups, or facilitating a group.
- Experience of working with people who access mental health services on a regular basis, including Dementia.
- Experience of working with families and carers is advantageous.
Desirable
- Experience of working in partnerships with an understanding of co-creation.
- Experience of working collaboratively with families and carers.
- Experience of working in a multi-disciplinary setting.
Knowledge
Essential
- Has a broad understanding of mental health services and how legislation shapes services.
- Has a broad understanding of clinical governance in the NHS.
- Is aware of clinical risk assessment and how to use this in conjunction with their co-chair to safeguard the participants.
- Knowledge of safeguarding procedures.
- Evidence based knowledge of best practice in Older Adult and Dementia Care.
Desirable
- Knowledge of groups and group processes, including any dynamics which may occur.
Skills
Essential
- Active listening skills and the ability to forge and maintain excellent working relationships with patients and carers.
- Communicate complex and sensitive information effectively to patients, carers and families, and multi-disciplinary colleagues.
- To be able to work effectively as an MDT.
- To be able to manage own time and prioritise effectively.
- To be a motivational role model for others and to work positively.
- Ability to communicate in a way that recognises differences.
- Ability to communicate in a way that overcomes barriers to understanding.
- Ability to select and discuss sensitive and emotionally upsetting information.
- Ability to write to a high standard, for variety or purposes and audiences.
- Ability to present information to a variety of audiences.
Personal Attributes
Essential
- Committed to continual quality and service improvement.
- Self-aware and committed to continual professional and personal development.
- Able to accept and respond positively to feedback from supervision.
- Committed to promoting a positive image of people with mental health conditions and learning disabilities.
- Committed to promoting a positive image of the MHSOP NYY Service and the wider Trust.
Other
Essential
- Ability to travel independently in accordance with Trust policies and service need.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
