Job summary
An exciting opportunity has arisen for a Clinical Team Administrator to join the team at West Park working across both both Elm and Maple ward. Both wards are Adult Mental Health. Elm is a 18 bedded female acute ward, Maple is a 20 bedded male acute ward.
We would welcome applications from a skilled administrator with high standards and motivation to support services.
Main duties of the job
We are looking to recruit a well organised administrator, to provide an efficient/effective administrative/clerical/typing support service to the Adult Mental Health Service based atWest Park Hospital. One post is to work between two wards. One post is to cover maternity leave for a period of 6 months.
Applicants should be able to demonstrate excellent communication and organisation skills and have an understanding of administrative/clerical procedures and experience of working in a customer service environment.
Applicants should be self-motivated, have a flexible approach to work. The ability to work as part of a team and a willingness to perform repetitive tasks whilst maintaining attention to detail, together with an understanding of confidentiality issues are essential aspect of the roles.
The successful applicant should have a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale), as well as data input experience. Knowledge of patient information systems, records management procedures, in addition to experience of Microsoft Office applications.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
As part of the administration team working on the ward, to provide a comprehensive administrative support service to all members of the multi-disciplinary clinical team.
May be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.
To undertake or arrange cross cover support as required.
For more detailed information regarding the post please see attached job description.
Additional contact details: Andrew Forbes, Ward Manager
01325 552044 - andrewforbes@nhs.net
Job description
Job responsibilities
As part of the administration team working on the ward, to provide a comprehensive administrative support service to all members of the multi-disciplinary clinical team.
May be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.
To undertake or arrange cross cover support as required.
For more detailed information regarding the post please see attached job description.
Additional contact details: Andrew Forbes, Ward Manager
01325 552044 - andrewforbes@nhs.net
Person Specification
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
- Significant secretarial/administrative experience
Desirable
- Secretarial/administrative experience in a clinical environment
- Experience of participation in service and quality improvement and initiatives
- Experience of training/supervising junior administrative staff
Knowledge
Essential
- Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
- Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
- Understanding of confidentiality and the associated legal and policy requirements.
Desirable
- Working knowledge of medical/psychological terminology.
Skills
Essential
- Input data accurately / efficiently
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties.
- Work on own initiative, prioritise work and consistently meet deadlines.
- Touch Typing
Personal Attributes
Essential
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
- Able to work flexibly and co-operatively as part of a team.
- Able to remain calm and productive under pressure.
Person Specification
Qualifications
Essential
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
- Significant secretarial/administrative experience
Desirable
- Secretarial/administrative experience in a clinical environment
- Experience of participation in service and quality improvement and initiatives
- Experience of training/supervising junior administrative staff
Knowledge
Essential
- Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
- Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
- Understanding of confidentiality and the associated legal and policy requirements.
Desirable
- Working knowledge of medical/psychological terminology.
Skills
Essential
- Input data accurately / efficiently
- Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties.
- Work on own initiative, prioritise work and consistently meet deadlines.
- Touch Typing
Personal Attributes
Essential
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
- Able to work flexibly and co-operatively as part of a team.
- Able to remain calm and productive under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
