Job summary
We are looking for a skilled, creative and organised communications officer to join our team for one-year fixed term maternity cover.
The communications officer will play a vital role in developing and managing our Trust intranet and website, creating and maintaining engaging and accessible content for both internal and external audiences.
They will be able to confidently review and understand our online analytics, helping us understand what we should focus on and why.
They will also create and deliver integrated communications campaigns on anything from reducing hate crime to the introduction of a new service within the Trust.
As a team, we are committed to continued professional development. This role includes membership to CIPR and access to their learning resources.
Our team is currently working remotely so there is the flexibility for home working - although there will be times when the role requires you to be in the office or working at one of our sites.
Main duties of the job
You must have experience working in a busy communications and/or digital marketing role.
You'll be be someone who can quickly and confidently get to grips with the demands of a big organisation - working on a number of different projects to support services across our Trust.
Experience of using intranets, websites and social media platforms is a must. You'll also understand how to ensure the information we share is accessible and engaging.
You will have experience of working with the media.
Filming/video editing skills are essential.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
Desirable
- Professional qualification in communications or marketing and/or membership of a relevant professional body
Experience
Essential
- Experience of communications
- Experience of using intranets, websites and social media as a communications tool
- Media relations
- Communications planning and evaluation
- Supporting communications campaigns
Desirable
- Experience of working within NHS or other public sector organisation
- Experience of producing patient and carer information
Knowledge
Essential
- Up to date knowledge of current communication channels (eg social media) and how to use them effectively
Skills
Essential
- Excellent writing and editing skills, including the ability to tailor content and format to different audience needs.
- Demonstrable skills in building and maintaining positive working relationships with a range of stakeholders
- Ability to work without direct supervision and prioritise own workload
- Proven organisational skills
- IT skills including content management systems, spreadsheets and databases
Personal attributes
Essential
- Able to work in accordance with the staff compact and Trust values and behaviours
- Committed to continual quality and service improvement
- Committed to promoting a positive image of people with mental health conditions and/or learning disabilities
- Committed to promoting a positive image of the Trust
- Self aware and committed to continual personal development
- Able to demonstrate a high level of creativity and find innovative solutions to problems.
- Able to demonstrate flexibility and ability to adapt to changing environments and work priorities
Other requirements
Essential
- Ability to travel independently in accordance with Trust policies and service need
Person Specification
Qualifications
Essential
Desirable
- Professional qualification in communications or marketing and/or membership of a relevant professional body
Experience
Essential
- Experience of communications
- Experience of using intranets, websites and social media as a communications tool
- Media relations
- Communications planning and evaluation
- Supporting communications campaigns
Desirable
- Experience of working within NHS or other public sector organisation
- Experience of producing patient and carer information
Knowledge
Essential
- Up to date knowledge of current communication channels (eg social media) and how to use them effectively
Skills
Essential
- Excellent writing and editing skills, including the ability to tailor content and format to different audience needs.
- Demonstrable skills in building and maintaining positive working relationships with a range of stakeholders
- Ability to work without direct supervision and prioritise own workload
- Proven organisational skills
- IT skills including content management systems, spreadsheets and databases
Personal attributes
Essential
- Able to work in accordance with the staff compact and Trust values and behaviours
- Committed to continual quality and service improvement
- Committed to promoting a positive image of people with mental health conditions and/or learning disabilities
- Committed to promoting a positive image of the Trust
- Self aware and committed to continual personal development
- Able to demonstrate a high level of creativity and find innovative solutions to problems.
- Able to demonstrate flexibility and ability to adapt to changing environments and work priorities
Other requirements
Essential
- Ability to travel independently in accordance with Trust policies and service need
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
